This post was originally published on April 16, 2016 and updated on September 21, 2021.
So, you want to know how to order items from Amazon Japan? Does it look daunting because you reside outside of Japan? Well, you have come to the right place. Unfortunately, your account is not universal and registration is required for each country. But don’t worry, you don’t need to know Japanese to browse through the site, as Amazon Japan is readily available in English. In this article, we will go over step-by-step instructions on how to buy from Amazon Japan.
Please note, not all merchandise are available for international shipping. For those merchandise, please consider using our proxy shopping service where we buy on your behalf, and ship to you for a service fee. Take a look at the link below to request a quote by filling out the form below.
REQUEST A QUOTE https://www.wakuwakumono.com/request-a-quote/
Method #1 – How to search for items available for global shipping
Follow the instructions below to order from Amazon Japan.
Register for an Amazon Japan Account → Click Here to Register for Free Amazon Japan Account – Only E-mail is required ←
You only need to enter your name, email and password to create an Amazon Japan account initially. See below of the actual screenshot. It is that simple!
After the registration is complete, go to Amazon.co.jp. Switch the language to English by hovering your mouse over the Japanese flag icon (red dot inside the white rectangle). And click “English – EN” to navigate the site in English. See the screenshot below.
Make sure to enter the shipping address and payment information before you proceed through the next step. And you’ll be able to see the international shipping cost and proceed through the checkout process.
Search for the items
Let’s assume that you live in the United States and looking to purchase a toy figure from Amazon Japan. After you have created the Amazon Japan account, from the main home page click AmazonGlobal » Toys to see all the departments with the merchandise available for international shipping.
And based on the screenshot at the time of this article, you see the following results below. I want to purchase the Megami Device Magical Baselard Plastic Model.
Add an item
From the screenshot below, you’ll see the product page. The price of the item plus the international shipping cost is shown. This particular item is a pre-order and to find out the approximate delivery, click Pre-order now button (yellow) to proceed through the checkout process.
It shows the estimated delivery date is between May 3rd to May 6th, 2022. About 3 to 6 days from Japan to the USA. And before placing the order, please make sure you have entered the shipping address and the credit card information in step #2 & #3 checkout process. You should have no problem using the credit card issued from your country. But if you have problems, please leave a comment below this article.
Method #2 – Go directly to Amazon Global Shipping page
Another method is to go directly to the AmazonGlobal page where it will have all the categories for Global shipping and also additional information about AmazonGlobal. You can search products by Category that are AmazonGlobal eligible.
Here is the direct link to the AmazonGlobal page.
How to Contact Amazon Japan
I want to tell you one very useful feature to assist you in the shopping process. If you want to ask Amazon Japan a question about a product or shipping, you can actually ask them in English! Yes, in English!
Go to Contact Us page
Click the link below to contact Amazon Japan customer support.
→ Click Here to Contact Amazon Japan Customer Service ←
Click My Order if you have a question regarding an order.
Choose the issue you are having
Select what you need help with. If the problem is with an order you received, select Problem with an item from the dropdown menu. Finally, select the preferred contact method.
Again, if you happen to find items that are not eligible for AmazonGlobal shipping, please consider using our service to purchase the items on your behalf here in Japan and ship to you. We also check the items before shipment for any damage and to double check if the item is correct. Purchases can be made not only from Amazon Japan but all the shopping sites in Japan. Also special requests such as local pickups for shipments can be made.
Did you find this How to Order Items from Amazon Japan helpful? Leave us a comment below with any questions or concerns.
Hello I wish to order an item from amazon Japan. Custom Audio Electronics Twin tremolo Pedal. It is a guitar effect pedal. There is only one but they don’t seem to ship it to the US. How could I go about using your service?
You can just shoot me an email with the link to the product and I’ll give you an estimate. Email is firstname.lastname@example.org
Hello I saw your Youtube videos and I was wondering if I could get product off Yahoo.Jp shopping site so I was hoping using your service if it’s your still taking orders since I can’t find any reasonable way of oredering this item I’ll leave the link at the bottom if can’t take the order I’ll understand and more info on how I would go about how your service works would be great tahnk you. http://store.shopping.yahoo.co.jp/lmax/1178-6542-1-39.html
Thanks for the email. Sure, I can purchase the item from Yahoo Japan. Please let me know to what country you need the item shipped and I can provide you the quote. Email me at email@example.com Thanks!
Hi i wanted to ask question about the payment. So if i am paying with the credit or debit and change the currency to US Dollar, does that mean that the bank will charge me with fee or not?
I actually use a USA credit card through Amazon Japan and my credit card company does not charge any other additional fee. So for example, at the end of the Amazon Japan checkout process, you see $45 USD shown that is the amount it shows up on my credit card statement. Keep in mind though that my credit card does not charge any foreign transaction fee. I can’t say the same for your credit card or bank but if you ask them, you should be able to find out pretty easily. Any other questions, please let me know. Thank you.
Hi, I would like to use your service to buy a computer game from Amazon JP site and ship to New Zealand. Could you please help? Thanks
Sure, you can email me at firstname.lastname@example.org
I look forward to your reply back! Thanks.
Hello there, I was looking for a long time for an exclusive item then by any chance I’d discovered your video above and wondered if it’s still possible to use your service for an article from Yahoo Japan? This one: https://page.auctions.yahoo.co.jp/jp/auction/x484197053
Thanks in advance for you answer.
Yes, that is possible. I’ll email you now. Thanks.
If I purchase multiple items from amazon.co.jp, how long would it take to have my order shipped to Ontario, Canada? Also, are you aware if there will be a customs/tariff cost and if you do, how much will that be?
It takes about a couple of weeks to Canada from Japan.
After I place the order from Amazon Japan, usually takes about 1 to 3 days for me to receive the package if the shipment is fulfilled by Amazon Japan. For items sold by a third party, it does take longer.
If you have any other questions, you can also contact me via email.
email is email@example.com
So if I had a cart of a few used items how would I be able to show the items I’d like? As in which prices I’d wanna pick out
Before you added the items to your shopping cart, you’ll be able to see the list of used goods and choose which one you want. If you have problems, you can email me at firstname.lastname@example.org Email me the link to the product and I’ll take a look. Thanks.
I’ve been wondering if there’s any way to group all preorders into one shipment, for you see I ordered 5 of Symphogear AXZ’s cds and most come out in July while the last one comes out at August 2nd. I would rather have everything in one package than multiple.
Sure! I have no problem grouping the preorders into one shipment. I’ll try to contact you now via email. Or you can also try to reach out to me by sending an email to email@example.com
Hey I ordered few books from amazon japan and at payment section they just asked my debit card number(visa) and my order my placed,without any payment gateway or any other card info. I want to know how did they bill me then,without any info other than card number.(I canceled the order as I am still confused)
Are you from the USA? You get billed the same way as if you were purchasing any item from online in the USA. It will be shown on your statement that you bought stuff from Amazon Japan. As far as I know, Amazon Japan has their own payment gateway.
No I’m from india ,here amazon India redirects you to visa gateway where you enter the otp which is sent to your phone and then the payment is cleared.while amazon japans payment method is simple, it is new to me.so does amazon transfers the money from bank only using card number or we have to do something else? Also I didn’t get the currency option but it’s okay
That sounds like a much more complicated process compared to Amazon Japan. 🙂 It is a much simpler process here. All they need is the card number to transfer the payment. But I do want to say, if you want to double check, Amazon Japan does have support in English. I’m assuming you already have an account with Amazon Japan (Since you tried to purchase a book). From the Amazon Japan homepage, you can scroll all the way down and look for “Contact Us” link and you’ll be able to chat with Amazon Japan customer service in English. This is also explained in my video above but who has time to watch my long video. 😛 Just kidding. Let me know how it goes.
I talked to them and they said that only the debit card number is needed to place an order and authorization(when shipping) and other stuff is done by amazon! so I don’t have to worry about a thing.
Good to know. 🙂 Thanks for sharing that info!
i’m interested in buying two amiibo figures of bayonetta and cloud player 2 variant, i follow the steps of how buy from amazon japan and i choose amazon global has a filter, aparently they are eligible for amazon global but when i proceed to check out and i give my international adress, it send me a warning that they cannot be delivered to my adress, i’m from mexico.
can you help me with this products?
this are the links:
This happens sometimes when you try to purchase an item that was available for Amazon Global shipping before. I can definitely assist you.
Hello there, I am very interested in your service. This is going to be my first time buying from Amazon Japan.
Can you help me with these items? I live in California US and it won’t let me buy the products I want.
Thanks for the comment! Let me take a look at the links and I’ll email you later today. Thank you.
Hi there, sorry for the late response.
I changed my original items to these different items.
Will these be fine?
Thank you for the comment. I’ll email you the price quote now. Thanks!
Hello! I really want to use your service. I’m so struggling to purchase from Amazon Japan to ship to UK – unless I’m doing it all wrong. I want to purchase 10 of these. Please can you help?
Thank you for contacting us. Please send an email to firstname.lastname@example.org Please note it is the weekend and we will get back to you on Monday if that is ok with you. Thank you.
Hey I’m looking to purchase some more CD’s from Japan and wondering if you’d do the kind deed again?
Hello again! 🙂
Yes, you can either fill out the form here – https://www.wakuwakumono.com/services or shoot me an email to —> email@example.com
I’m new in this kind of purchases, so, i’m interest for certain items of Amazon Japan but cannot buy these because is not elegible for overseas shipping (i’m from Chile). Can you help me with your services? Thanks.
Yes, I can assist. You can simply fill out the form – https://www.wakuwakumono.com/services/
Or send us an email to firstname.lastname@example.org
Let me know. Thanks!
I am interested in buying some supplies from Amazon Japan. I have heard that I could do it through you? I live in Europe, is it possible to ship to Europe? Also can I have some information about how much you charge for shipping and if I can pay by Paypal?
Thank you for the comment. Yes, I can ship to Europe and accept Paypal. As for the shipping cost, it depends on the weight of the package. Also, where in Europe? At the moment the Japan Post office is not accepting packages to France & Spain temporary. You can email me to get a price quote. My email address is email@example.com
I need help me for Buy in Japan
Thank you for contacting me. Please email me the product website links to firstname.lastname@example.org and I’ll be able to assist. Thank you!
Hi! So I was trying to ordered from amazon.jp and try to register for a new account but I can’t register since it asks me to put in the prounication of my name. So I give up.
Thank you for contacting me. Did you watch my video? If you still can’t register and the product you want to purchase is not available for international shipping, I can provide the service from Japan. Let me know if interested. My email is email@example.com
I got a cart full and was wondering if you could help me out again?
Of course! I’ll shoot you an email. Thanks again! 🙂
Hi i was wondering if you could help me purchase some magazines from amazon.co.jp
Btw do you ship to tje philippines?
Thank you for contacting me. Yes, I ship to Philippines. Please fill out the form —>> https://www.wakuwakumono.com/services/
Hello, I am going to buy a product on Amazon.jp but it is not international, it is also clear that it is used, so how can I send you the product reference?
Thank you for contacting me. You can just copy and paste the product website link on this page —->> https://www.wakuwakumono.com/services/
And I’ll be able to get back to you. Thanks!
Hello! is it possible to change shipping address on an item i already ordered?
If the package has not been shipped, you should be able to change from your account. If not, you can chat with Amazon (at the bottom of the homepage)
Hello! Do you know if there are any customs fees from buying manga from Amazon Japan shipping to the U.S.?
Thank you for contacting me. I believe you also left me a comment below my Youtube video? In case you don’t see that reply, I’ll copy and paste it here again. (^^)
You most likely won’t have to pay customs fee to the USA (Unless the item you are purchasing is ridiculously high)
Let me know if you have any other questions.
Hi, just wondering if this site still working. I’ve dropped an email but received no response. I’m interested to buy Holbein 150 colour pencils but Amazon Japan does not shipped to my country. Would appreciate if you could help. Thanks
Thank you for the comment. I must have missed your email. I’ll check right now and get back to you. Sorry for the inconvenience.
HELLO! GOOD DAY, I WOULD LIKE TO BUY A PRODUCT OF AMAZON JAPAN, BUT DO NOT MAKE SHIPMENTS TO MEXICO, YOU COULD HELP ME OF FAVOR TO MAKE A QUOTE, MANY THANKS
Thank you for the comment. I sent you an email, please take a look.