This post was originally published on April 16, 2016 and updated on September 21, 2021.
So, you want to know how to order items from Amazon Japan? Does it look daunting because you reside outside of Japan? Well, you have come to the right place. Unfortunately, your account is not universal and registration is required for each country. But don’t worry, you don’t need to know Japanese to browse through the site, as Amazon Japan is readily available in English. In this article, we will go over step-by-step instructions on how to buy from Amazon Japan.
Please note, not all merchandise are available for international shipping. For those merchandise, please consider using our proxy shopping service where we buy on your behalf, and ship to you for a service fee. Take a look at the link below to request a quote by filling out the form below.
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Method #1 – How to search for items available for global shipping
Follow the instructions below to order from Amazon Japan.
Register for an Amazon Japan Account
→ Click Here to Register for Free Amazon Japan Account – Only E-mail is required ←
You only need to enter your name, email and password to create an Amazon Japan account initially. See below of the actual screenshot. It is that simple!
After the registration is complete, go to Amazon.co.jp. Switch the language to English by hovering your mouse over the Japanese flag icon (red dot inside the white rectangle). And click “English – EN” to navigate the site in English. See the screenshot below.
Make sure to enter the shipping address and payment information before you proceed through the next step. And you’ll be able to see the international shipping cost and proceed through the checkout process.
Search for the items
Let’s assume that you live in the United States and looking to purchase a toy figure from Amazon Japan. After you have created the Amazon Japan account, from the main home page click AmazonGlobal » Toys to see all the departments with the merchandise available for international shipping.
And based on the screenshot at the time of this article, you see the following results below. I want to purchase the Megami Device Magical Baselard Plastic Model.
Add an item
From the screenshot below, you’ll see the product page. The price of the item plus the international shipping cost is shown. This particular item is a pre-order and to find out the approximate delivery, click Pre-order now button (yellow) to proceed through the checkout process.
It shows the estimated delivery date is between May 3rd to May 6th, 2022. About 3 to 6 days from Japan to the USA. And before placing the order, please make sure you have entered the shipping address and the credit card information in step #2 & #3 checkout process. You should have no problem using the credit card issued from your country. But if you have problems, please leave a comment below this article.
Method #2 – Go directly to Amazon Global Shipping page
Another method is to go directly to the AmazonGlobal page where it will have all the categories for Global shipping and also additional information about AmazonGlobal. You can search products by Category that are AmazonGlobal eligible.
Here is the direct link to the AmazonGlobal page.
How to Contact Amazon Japan
I want to tell you one very useful feature to assist you in the shopping process. If you want to ask Amazon Japan a question about a product or shipping, you can actually ask them in English! Yes, in English!
Go to Contact Us page
Click the link below to contact Amazon Japan customer support.
Click My Order if you have a question regarding an order.
Choose the issue you are having
Select what you need help with. If the problem is with an order you received, select Problem with an item from the dropdown menu. Finally, select the preferred contact method.
Again, if you happen to find items that are not eligible for AmazonGlobal shipping, please consider using our service to purchase the items on your behalf here in Japan and ship to you. We also check the items before shipment for any damage and to double check if the item is correct. Purchases can be made not only from Amazon Japan but all the shopping sites in Japan. Also special requests such as local pickups for shipments can be made.
Did you find this How to Order Items from Amazon Japan helpful? Leave us a comment below with any questions or concerns.