Reviews

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John
United Kingdom

What a great service. I was looking to buy a 6 inch Windows Phone with character but couldn't found it anywhere except in Japan Amazon. The problem then was how to purchase this phone from Japan, as was researching into how to make my purchase, I found this site offering the service of buying and sending it over to me for a small service charge.

After exchange of emails, the ball was set in motion. The phone was received within 14 days as stated by the service.

I will sincerely recommend this service to anyone who wants to purchase any item from Japan. I rate the service five out of five.
Thank you for the good service.

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Tom V
USA

Very fast response and shipping time. Very grateful for this this service! Helped me a ton with my collection! I really appreciate all your help!

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shirley
uk

excellent seller got mutant monster cd i thought i would never get but this fella got it me no problem had it in my hands in less than a week i shall be shopping again with him when i find outher stuff i need thanks

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Julius
Australia

I would definitely recommend Kim!

It took a while to get my first reply from him which is very understandable since he is doing a one-man-show but I wasn't disappointed after that. He was very prompt in providing updates. He gave me all the details that I should know prior to paying for the gundam parts that I need.

I really appreciate his assistance. More power!

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Erik
Norway

This is a great service that I would absolutely recommend. I was trying to buy some dvd's only availible on Amazon Japan, only to find out that most sellers don't offer international shipping when trying to check out. After looking around for an alternative solution I came across Wakuwakumono on youtube.

The Response time is pretty much instant. As I live in western Europe the time difference is 9 hours, I got corresponding replies through email the very next day. Communication is straight forward and no problem at all. I got my items after only a few days with the quickest shipping option, and the service fee is also very modest.

Thank you Kim for providing an excellent service!

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Peter
UK

Really impressed with Kim's excellent service. Even my Japanese girlfriend (living in London) is going to use him now!

I stumbled across his details by chance whilst looking for advice on YouTube on how to use amazon.jp. I took a bit of a chance because I didn't know what his performance would be like, and I'm so glad I did. Thank you Kim!

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Mekenzie
United States

Absolutely satisfied - can't rave enough! I was recommended to WakuWakuMono per a friend, and was new to using a buyer/proxy service. Kim's reply to my inquiry (a purchase of Mercari Japan) was extremely quick - within about 20-30 minutes. I had a lot of questions - each of which they replied to thoroughly, and were very patient with everything I had to ask. I added another purchase to my initial one about a week later - no problem! My package arrived (via SAL) in about 3 to 3.5 weeks, and everything was packaged SO nicely and safely. I super appreciate Kim and the experience they provided - 12/10. Will DEFINITELY be using WakuWakuMono again.

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Shirley
Uk

One of the best shopping service I ever used online!

Easy to order because website and form is so user friendly! also shopping agent is fast and a very friendly/helpful person. He helped me buy various goods from mercari that I could never have gotten and is always super kind to negotiate fees as I buy multiple things and help me out with shipping

Thank you for all your hard work , i used his service several times and will continue to use it services again in the future. Highly recommended! 🙂

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Steve L
England

Requested some individual Holbein coloured pencils - a prompt response and quick dispatch.
Service recommended

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Paul
United States

Bought two quite expensive box sets and a couple CDs from Amazon JP through them, very quick shipping and overall great communication.

Definitely going to be using this service again.

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Terry
United States of American

Needed to order a few Gundam model replacement parts. Emails were answered promptly and Kim was helpful with getting the parts I needed. A great source for people who need to order replacement parts for their Gunpla. Thanks!

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Ren
United States

This was my first time using this service and I must say that I am completely satisfied with everything. I would definitely recommend WakuWakuMono to anyone that is interesed in ordering items from Japan. WakuWakuMono provided excellent communication and super fast shipping. I would rate my transaction as A++ Thank you so much again for all of your help and I hope to do business with you again!!

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Harry Furnival
England

Delivered the product much quicker than I thought and was helpful about the process all the way. Now the 2 art books I couldn't get shipped over here are sat right next to me 😀

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Chris
United States

I've been using Kim's services regularly for about a year now and have never had a single problem with any of my orders. He's always super helpful and efficient in turnaround time and providing info and updates on products, and is very friendly and easy to communicate with. I'll continue to order with Kim and I highly recommend his services for anyone who needs a Japan shopping proxy. Out of all the services I've used, his is the best I've come across. Looking forward to the next order (^^)

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Nova
USA

Fantastic service and friendly communication, have been recommending!

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Freya
United States

My friend recommended me this service after he purchased a perplexus a~! mini. As a collector of perplexus myself, when I found a listing for the a~! mini myself, I was very happy. However, it was on amazon.jp so I couldn't purchase it. I asked mt friend and he linked me to this service. I got in a skype call and he walked me through the steps but honestly this site is very easy to use, I could've easily figured it out myself. I sent an email and got a reply immediately. I ordered and all together it took about 2 weeks. I am very satisfied with the speed and quality of this service, I will definitely use WakuWakuMono again. Thank you. ~Freya

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Darwin Tirta K
Indonesia

Thanks to kim, i had my gunpla parts replacement. Vert well package. Very fast response and really helpful. Awesome job kim!

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Robert
United States

Once again, an excellent and helpful source for replacement model parts!

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Yuke
Germany

I dont have a creditcard, so i used this service twice (so far!) to order Artisan Mousepads. The support is unmatched. Fast response, very personal, very kind & helpful. Shipping to Germany was faster than i expected (less than two weeks), no problems with customs. The service charge is also fair. Can only recommend this to anyone having problem importing stuff from Japan. Thanks Kim!

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Henry Fagg
Australia

Kim is running a fantastic service here. When I was having trouble receiving my order, he did everything to help me with it. His email responses were prompt and pleasant. I get the feeling he really loves this job, and genuinely likes helping people. $5 for such excellent service is rare these days, I honestly can't recommend him enough.

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Jordan
Australia

My first thing ordering a Gunpla part and Kim is very supportive and responsive. Everything is so clear and she is always helpful to discuss alternative option. Would recommend to anyone for her service. A1+ rated!!

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Tiffany D
United States

Amazing service. Confirmed item was correct before sending because it looked a little different from the photo. Constant and quick updates. The different payment levels for shipping was helpful and kind.
Overall an amazing and helpful service and if I ever need to do this again, I will use Waku Waku Mono again.

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Robert
United States

Very impressed with Kim's service and delivery. I was kept informed the whole time and was notified about delays due to holidays in japan. I highly recommend this service.

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Kay
USA

I was having such a difficult time trying to purchase an item from Japan, that I almost completely gave up. But thankfully I came across this site and I was overjoyed that I received such great help in buying and shipping the product I wanted! The shipping is fast and my package arrived safely, and the service is excellent. It was my first time doing something like this, so I was extremely nervous. But like I said, the service is wonderful and they informed and helped me so much! I highly recommend and I will definitely use this service again! 🙂

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Mayrin
USA

Kim is awesome and the service is great. I’ve never used this kind of service before but after placing a few orders, this will be my go to place now! Responses are always fast and same with shipping. Would totally recommend. Thanks again for all your help! I’ll be back soon!

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KinChao Chit
Malaysia

Great Services.
Friendly communication.
Recommended.

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Lauren
Australia

A great service, thank you very much! I wanted to buy a few things from Mecari and Kim was quick to respond to my request and quick to post when the items arrived! The items were packaged perfectly and arrived safe and sound. I'll be recommending this service to people I know and will be using it again myself for sure! Thanks again! c:

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Jesse
Australia

Found this website whilst trying to find a way to order from Amazon Japan, well.. I couldn't order what I wanted so I requested a quote from Wakuwakumono. I received an email and everything was underway. Very simple overall and I'd recommend this service for goods that can't be shipped. I happily have my goods in hand in excellent condition so it speaks for itself. Thank you Wakuwakumono! 🙂

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Rain
United States

Awesome, AWESOME service!! I received my package today in a short time, and everything was neatly packaged. WakuWakuMono is quick to respond to get the item(s) you want and answer any questions you may have. I appreciate this service and will definitely use it again in the future. Thank you very much once again.

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Iyanu
United States

Super satisfied and happy with the service and communication! I have used Wakuwakumono on two separate occasions (with more to come) and always feel confident that I'll be able to receive my goods promptly and in beautiful condition. You will always be in good hands and receive superb service with Kim! Thanks so much for amazing customer service and for always helping kindly! 🙂

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Gregory Cai
Singapore
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Sharlene
USA

Kim was fantastic through my whole order! Even when the seller was being ridiculously picky, and gave us the run-around, Kim remained professional and was determined to help me buy my requested items. Thank again, so much Kim!

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thojyeng
United States of America

I found this service on Youtube. Kim is very helpful, courteous, caring, and understandable. During the Christmas holidays, her responsiveness was really fast. Kim helped me by entering serial codes from Limited Edition blu rays into a Purchase Award Campaign. Unfortunately, the campaign was only opened for Japanese residents and they couldn't mail the prize to America; however, Kim lives in Japan and was kind enough to participate for my behalf. The prize was mailed to her home and then she international shipped the prize to my home in America. Thank you so much Kim, it was a pleasure and pleasant experience! I'll definitely come back for more for your wonderful service!

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Jack
United Sates

I've been using this service to feed my P-bandai addiction and its been great! I just put in another order and am looking forward to receiving it. The processing prices are reasonable and everything goes through quickly once they receive the item and it always get to the US pretty fast.

Thank you so much Kim!

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Alex Fong
United States

First time customer and definitely satisfied with the excellent communication, prompt shipment, and overall great service. Highly recommend!! Thanks very much, Kim-san!!

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Nazish
UK

Everything was very easy and I received my goods sooner than I expected in perfect condition!
Thank you so much Kim 🙂

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Cho
USA

Kim is absolutely fantastic. Help me order a missing part for my Gundam Exia PG. Great service and communication. Highly recommend him

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Daria
USA

Thank you so much! I am so happy and impressed with the service! The product - Holbein and Mitsubishi color pencils never cause any doubts, it's great to finally be able to buy them open stock. The packaging is amazing, plus the cute box the pencils arrived in is a very pleasant surprise! The shipping and handling cost is so worth it. Thank you so much again! Happy happy and highly recommend!

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Miguel
USA

I have never used a service like this but I thought I would give it a try. There was a tennis bag that I wanted that was not sold in the USA but was sold most every where in Japan. Communication was prompt and the transaction went very smoothly. My item was shipped and arrived very quickly. I will use Wakuwakumono again and will recommend it to others. Thanks again! 🙂

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Andrew
United States

Second time using the service since last year and once again received a fast email response from Kim after submitting the item details from Amazon.co.jp for a model set. This time there were three shipping options available at varying rates and durations between SAL, Airmail, and EMS. Item was purchased and received in Japan within two days then shipped and arrived well packaged four days later using EMS, faster than the estimated shipping time. Prompt and detailed communication during each part of the process and highly recommended.

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Georgina
United Kingdom

Excellent service, very fast responses and my item came super fast, I would definitely use again!

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Emily
United Kingdom

I was looking through amazon.jp and found a product that I loved however couldn't be shipped to the UK. After coming across WakuWakuMono's video explaining their service I was very excited to be able to have the product shipped to me and I couldn't be happier! The product arrived in perfect condition, well packaged and in great time. Emails back and forth were very quick, helpful and incredibly friendly. I couldn't recommend this service enough. I am very happy!

I'll definitely be using this service more in the future.

Thank you so much WakuWakuMono!

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Geo
Mexico

Estoy muy satisfecho con el servicio que ofrecen, lo recomiendo ampliamente. El servicio es muy eficaz, responden muy rápido las cotizaciones de los productos que uno desea adquirir, son muy amables al contestar las preguntas o peticiones como el pedir que revisen que el artículo se encuentre bien y mandar fotos del mismo antes de enviarlo al país destino. Los costos de comisión por el servicio son bastante razonables al igual que el precio de los envíos. Recomiendo ampliamente usar este servicio para adquirir artículos, y sin duda lo volveré a utilizar. El producto que adquirí llego en perfectas condiciones, sin daños, el empacado del paquete fue impecable, el tiempo que duró el envío desde Japón a México fue de 2 semanas, recomiendo utilizar EMS para el envío. Muchas gracias a Kim y a wakuwakumono por el excelente servicio que ofrecen. No duden en utilizar este servicio, no se arrepentirán. Cinco no son suficientes estrellas para calificarlos. /
I am very satisfied with the service they offer, I highly recommend it. The service is very effective, respond very quickly the prices of the products you want to acquire, they are very kind when answering the questions or requests as asking to check that the item is well and send pictures of it before sending it to the destination country . The commission costs for the service are quite reasonable, as is the price of the shipments. I highly recommend using this service to purchase items, and I will definitely use it again. The product that I purchased came in perfect condition, without damage, the package was impeccable, the time it took to ship from Japan to Mexico was 2 weeks, I recommend using EMS for shipping. Many thanks to Kim and wakuwakumono for the excellent service they offer. Do not hesitate to use this service, you will not regret it. Five are not enough stars to rate the feedback

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Rei
USA

I love this service! My sister had been using WakuWakuMono for a while to get some rare items from Japan, so I decided to request some items from Japanese-only sites as well. Kim responds promptly and kept us updated, and even combined our items to save on shipping! Items arrived within 5 days of receiving the tracking number. I'll definitely be using this service again in the future!

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Li
USA

Convenient service, swift response to invoice and fair price. Would totally recommend to others who needs that kind of service

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Jessica C.
United States

Absolutely a wonderful service! I really enjoyed working with Kim to purchase a keyholder from an anime that is very close to my heart. All responses were quick and every question I had was answered with every detail I needed. The packaging my charm came in was very sturdy and I am very happy with how everything turned out. Thank you so much! I will defiantly be coming back to work with Wakuwakumono for their services are simply amazing!

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Lauren
United States, Virginia

I’m already on my second purchase / shipment with Wakuwakumono, that’s how AMAZING this service is!

I’m a Pokémon collector and this is definitely the easiest way for me to get those japan local items.

They reply VERY quickly over email to questions and concerns, they let you know if a seller is dormant and not a trustworthy one to buy from and they also helped refund me an item I bought when the seller decided not to ship it.

Buyee is dead in my eyes, and I can’t believe I’ve missed out on wakuwakumono for so long! This is DEFINITELY a service you need to invest in. And I was sold just by a YouTube review. 10/10

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Kimberly
USA

Ordered a couple of limited Mochi Mochi Mascot plushies. Packaging was good and they were very well-protected in the bubble-wrap and newspaper. Communication was great and very fast -- I really appreciated that I was updated on every step of the process. Thank you for the amazing service! Highly recommend.

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carmen ann k.
United States

this is such a great service! i was trying so hard get a bag on amazon japan but i wasn't able to send it to my address. but thankfully i found wakuwakumono and was able to purchase it! the customer service was amazing, they were so quick to respond to emails. i got my bag in time and i will definitely be using their services again!

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Andres Otero
United States

I cannot recommend this service enough! I pre order a Kirby 25th anniversary pocket Watch in early July and as soon as it was available I was contacted. Three days later and it arrived on my door steps. The price was extremely fair and reasonable, the communication bewtween us was fantastic and I was blown away how fast I got the item once it was available. I will definitely be using this service again in the future.

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Tomás Murillo Martínez
México

anesuto岩田 Automotive Repair for Spray Gun Set "Inspiration" "w101136kpgc

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Catherine N
United States

First time using Kim’s service and very pleased. Responded very fast with invoice and other information about my item. Price is very fair. Told me that the seller changed the price and said the extra would go towards shipping.
I recommend using Kim’s service if you want to buy from certain Japanese sites, like Otamart, that other proxy sites won’t buy from. There is less hassle you go through than if you use a proxy site.

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Mike
United States

Fast response, fast shipping time, everything arrived as expected. Thanks so much!

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Alonso Méndez Zepeda
México

Muy feliz, recibí mi paquete en menos de 15 días, me trataron excelentemente durante el proceso de la compra recomiendo ampliamente utilicen este servicio. / Very happy, I received my package in less than 15 days, I was treated excellently during the purchase process I highly recommend using this service.

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S.N.
South Africa

Extremely convenient, straight forward and well priced service. Wakuwaku is exaclty the Japan service I have been looking for years to buy stuff only available locally in Japan. Highly recommend! If you wish to buy a product from Japan in general, regardless if it ships to outside countries or not. They are one of the best options.

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Sagi David
Germany

Hands down the best customer service I have ever had.

I had my doubt at first, at the end of the day, I purchased an item for 200euros(w/o customs).
From the first email to the last, Kim answered them all, if it was a question or a request.
everything I needed, Kim gladly helped.

I purchase almost everything online and for me, a great customer service is a no-brainer.

Kim's service is 10 out of 10!
If you are reading this and you are considering to use Kim's service, don't hesitate and go for it!

Thanks again for the great service!

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Gabe Bishop
Unites States

Excellent service. Highly recommend for anyone trying to buy products online from Japan, but live elsewhere. Very professional with communication. Good pricing as well.

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Jorge Hernandez
Australia

Stunning service! Satisfied 1000% - I've found WakuWakuMono in reddit recommended by a couple of guys and I decided to give it a go. Kim's reply to my inquiry (a purchase of Mercari Japan) was extremely quick. They sent me the quote of final product with paypal invoice attached. ! My package arrived (via EMS) in 8 exact days, and my was packaged nicely and protected. I'm very thankful of Kim & Aoyama and the amazing and professional service they do. Will DEFINITELY be using WakuWakuMono again and will recommend without hesitation! Arigato!

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jorge isaas
Tolima colombia

I want the cost with the shipment in Colombian pesos ¥ 293,094 ド( dx5 )- f187000 for Epson Stylus Pro 4880 / 7880 / 9880 / 9450

https://www.amazon.co.jp/gp/offer-listing/B018FR4VG8/ref=sr_1_1_olp?ie=UTF8&qid=1515172325&sr=8-1&keywords=F187000&condition=new

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Jorge Hernandez
Australia

Stunning service! Satisfied 1000% - I've found WakuWakuMono in reddit recommended by a couple of guys and I decided to give it a go. Kim's reply to my inquiry (a purchase of Mercari Japan) was extremely quick. They sent me the quote of final product with paypal invoice attached. ! My package arrived (via EMS) in 8 exact days, and my was packaged nicely and protected. I'm very thankful of Kim & Aoyama and the amazing and professional service they do. Will DEFINITELY be using WakuWakuMono again and will recommend without hesitation! Arigato!

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Steffi
USA

I have used Wakuwakumono since December 2016 to order goods from Japan and this is by far my favorite service to do so as it has the cheapest rates. Very good customer service and very fast responses to emails. All of my packages have been packed well and I like having the option to choose the shipping method that is most convenient to me.

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Paolo
Philippines

I've always resorted to ordering from Kim for the Gunpla parts that I have wrecked over the years. Saved me a lot of money from buying the kits all over again! Highly recommended

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Kyle O
USA

First time customer and was very optimistic of Mr. Kims' service after reading the very positive/rave reviews and boy did he not disappoint!! Was looking to buy an exceptionally rare Gojira clock on Mercari and Mr. Kim immediately replied to my inquiry with the full procedure of how his service works and even drafted an invoice of the item to show the complete breakdown. He was very attentive in responding to my replies and kept me informed throughout the whole process - from ordering - buying to shipping. You will know immediately this service is one-of-a-kind first class, as he knows how to promptly obtain and get the item to you in the shortest time possible. For all you living outside of Japan and want some/ANYthing there, I would HIGHLY RECOMMEND trying out Japans' hidden service gem - for he does live up to his slogan, 'your personal shopping assistant.' I'll be using his service again REAL SOON and in the future!! ARIGATO MR. KIM-SAN!!!

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thien
USA

Great service! Email responses were really fast. He also sent pictures of your items to your email, and provide a very detailed transaction. He even contacted Paypal customer service to ask a question about my shipping location. This is really awesome! I love your professional service dude! Will look for you again if my wife needed something in Japan. Good luck for your business!

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Yi
United Kingdom

I have used Kim's service to source discontinued stationery items such as Hobonichi and Traveler's Company products from Mercari and it is definitely a 5 star service! Replies to emails were always prompt, after payment is made the goods are usually always purchased by Kim immediately after. Can't recommend this service enough!

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Robin
Sweden

Fantastic Service! Friendly communication and fast answers, i will definitely use your service again+++++++++++++++

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Yi
United Kingdom

I have used Kim's service to source discontinued stationery items such as Hobonichi and Traveler's Company products from Mercari and it is definitely a 5 star service! Replies to emails were always prompt, after payment is made the goods are usually always purchased by Kim immediately after. Can't recommend this service enough!

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Carlos Velázquez
USA

Great service and very smooth transaction, thank you. 100% recommend it.

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S. Lim
Netherlands

Excellent service and communication from Kim. Needed to replace some Gunpla parts that broke during assembly and after putting in my order, it was mostly waiting on Bandai's part, after that it was all smooth sailing and didn't expect the parts to arrive this fast!

I highly recommend his services to anyone and I sure will make use of services again in the future!

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Bryce M
Canada

I ordered three Go books which are not available outside of Japan, and received them three weeks after placing the order. Kim kept me in the loop at each step of the process and was very helpful. No issues whatsoever, and will be recommending WakuWakuMono to friends.

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Xinger
Canada

I just ordered a replaced part for my PG exia, the parts come very quickly those guys are very helpful keep tracking with me via email. The parts are not expensive as well.

5/5

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Michael Andersen
United States
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Jules
Netherlands

Great service. Quick response to questions. I will definitely use it again if I need something from Japan.

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E.P
United States

I am left speechless at how wonderful this service is... It is absolutely amazing! In the beginning, I wanted to order items on websites such as Japan Mercari, which is a website that is banned by most proxy services I know of; therefore, I was having difficulty finding a proxy service that was both cheap and reliable that could purchase items off of these websites.

Luckily, I was recommended by a friend of mine and decided to try WakuWakuMono for the first time, and I had the most pleasant experience! Kim is extremely nice, patient, and very fast with both responding to emails and with shipping! I was pretty disorganized and kept adding new items to my orders, and Kim answered all of my questions + was very helpful/patient with me the entire time! I received all of my items in a secure box in less than two weeks; the items came in pristine condition and were clearly packaged with care and precision.

I am very satisfied and happy with my order; Kim is running one of the best proxy services with fast responses, great communication, speedy shipping/delivery time, and more! I will be using this service again and I highly recommend WakuWakuMono to anyone who would like to purchase any item from Japan! Thank you Kim for everything! I am looking forward to using WakuWakuMono again!

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christopher jones
US

Unbelievable service and relatively fast shipping... so excited to get the product. I will definitely order more open stock

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E.P
United States

I am left speechless at how wonderful this service is... It is absolutely amazing! In the beginning, I wanted to order items on websites such as Japan Mercari, which is a website that is banned by most proxy services I know of; therefore, I was having difficulty finding a proxy service that was both cheap and reliable that could purchase items off of these websites.

Luckily, I was recommended by a friend of mine and decided to try WakuWakuMono for the first time, and I had the most pleasant experience! Kim is extremely nice, patient, and very fast with both responding to emails and with shipping! I was pretty disorganized and kept adding new items to my orders, and Kim answered all of my questions + was very helpful/patient with me the entire time! I received all of my items in a secure box in less than two weeks; the items came in pristine condition and were clearly packaged with care and precision.

I am very satisfied and happy with my order; Kim is running one of the best proxy services with fast responses, great communication, speedy shipping/delivery time, and more! I will be using this service again and I highly recommend WakuWakuMono to anyone who would like to purchase any item from Japan! Thank you Kim for everything! I am looking forward to using WakuWakuMono again!

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E.P
United States

I am left speechless at how wonderful this service is... It is absolutely amazing! In the beginning, I wanted to order items on websites such as Japan Mercari, which is a website that is banned by most proxy services I know of; therefore, I was having difficulty finding a proxy service that was both cheap and reliable that could purchase items off of these websites.

Luckily, I was recommended by a friend of mine and decided to try WakuWakuMono for the first time, and I had the most pleasant experience! Kim is extremely nice, patient, and very fast with both responding to emails and with shipping! I was pretty disorganized and kept adding new items to my orders, and Kim answered all of my questions + was very helpful/patient with me the entire time! I received all of my items in a secure box in less than two weeks; the items came in pristine condition and were clearly packaged with care and precision.

I am very satisfied and happy with my order; Kim is running one of the best proxy services with fast responses, great communication, speedy shipping/delivery time, and more! I will be using this service again and I highly recommend WakuWakuMono to anyone who would like to purchase any item from Japan! Thank you Kim for everything! I am looking forward to using WakuWakuMono again!

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E.P
United States

I am left speechless at how wonderful this service is... It is absolutely amazing! In the beginning, I wanted to order items on websites such as Japan Mercari, which is a website that is banned by most proxy services I know of; therefore, I was having difficulty finding a proxy service that was both cheap and reliable that could purchase items off of these websites.

Luckily, I was recommended by a friend of mine and decided to try WakuWakuMono for the first time, and I had the most pleasant experience! Kim is extremely nice, patient, and very fast with both responding to emails and with shipping! I was pretty disorganized and kept adding new items to my orders, and Kim answered all of my questions + was very helpful/patient with me the entire time! I received all of my items in a secure box in less than two weeks; the items came in pristine condition and were clearly packaged with care and precision.

I am very satisfied and happy with my order; Kim is running one of the best proxy services with fast responses, great communication, speedy shipping/delivery time, and more! I will be using this service again and I highly recommend WakuWakuMono to anyone who would like to purchase any item from Japan! Thank you Kim for everything! I am looking forward to using WakuWakuMono again!

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Jason
United States

First time using this service and I am very satisfied with everything thus far. Communications were prompt, accurate, and Kim was helpful in walking me through the service and getting me the parts I needed. Highly recommended and plan to return in the future if I needed further services such as this. Thank you!

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Brandon E
USA

Wow, Kim is absolutely fantastic and a pleasure to work with. I'm so happy that there is a service that works with you to get replacement parts! Nothing is quite as bad as shelving a kit because of broken or missing parts.

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Brandon E
USA

Wow, Kim is absolutely fantastic and a pleasure to work with. I'm so happy that there is a service that works with you to get replacement parts! Nothing is quite as bad as shelving a kit because of broken or missing parts.

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David
United States

Great service! This will definitely be the go to website if I ever need replacement gunpla parts.

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Gerald
USA

I had lost a sprue for my RG Unicorn Banshee. I had found this service when looking for alternatives to buying a new kit. Communication with Kim was great and the product received as specified. Will use and recommend these guys in the future.

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Tess
The Netherlands

A while ago, I found out how to buy items on Japanese Amazon. I was ecstatic, because I found some items I'd wanted to have for years. I was therefore very sad when I found out that the Japanese Amazon site only accepts Japanese payment methods or creditcards.

After some searching, I found this website. As with all online shopping I do, I was worried that it was a scam.
However, I found the service to be superb. I received quick answers to my e-mails, and the package arrived perfectly packaged. It even faster than the estimated time! I am very happy with the service, and 100% reccommend it!

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Tess
The Netherlands

A while ago, I found out how to buy items on Japanese Amazon. I was ecstatic, because I found some items I'd wanted to have for years. I was therefore very sad when I found out that the Japanese Amazon site only accepts Japanese payment methods or creditcards.

After some searching, I found this website. As with all online shopping I do, I was worried that it was a scam.
However, I found the service to be superb. I received quick answers to my e-mails, and the package arrived perfectly packaged. It even faster than the estimated time! I am very happy with the service, and 100% reccommend it!

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Lindsay
USA

TLDR: Quick, easy and friendly service! Highly recommended!

My mother has been searching for a specific tote bag for about 6 years that she was finally able to find on Rakuten in Japan. Unfortunately it only shipped domestically within the Japan. Enter Wakuwakumono.

I sent Kim the link via their website, and within a few hours received a follow up email with an explanation of how WWM provides their services and a link to a PayPal invoice should I decide to go through with the purchase. The payment process was simple and quick.

Kim followed up with a confirmation that the item had been purchased and again when the product had been received in Japan with a selection of three links to pay for shipping (standard, medium speed and quick) along with their prices. All options had tracking. I opted for standard and paid via the link.

My mom just sent me a picture with her and her new tote bag, barely 12 days after I first reached out to WWM.

So happy we were able to to get the product, thanks Wakuwakumono!

Side note: Your mascot is adorable!!

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Zach
USA

Great communication, quick updates, quick to get the part. Just waiting for it to arrive from Japan but everything has been excellent! 5/5

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Marguerite A. Vanderlaan
United States

I ordered 8 Holbein colored pencils as they are not available as open stock in USA
The order was handled flawlessly and communication was perfect!
The order arrived in perfect packaging and rather timely!
I am very satisfied!
Do not hesitate ordering thru WakuWakumono!
Thank you so much

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Abigail
USA

Kim is amazing! I initially contacted him to make the purchase of a Liz Lisa coat from Fril. When the Fril seller unexplainably canceled the order, Kim went out of his way to contact others who might help him complete my purchase. Unfortunately, that option didn't work out, so he promptly refunded me.

Shortly afterwards, I was able to find a similar listing on Mercari JP. When I decided to try purchasing the coat there, I asked Kim if he could haggle the price for me and he was happy to! He kept me up to date on the whole process -- from haggling and purchasing, to providing proof pictures and tracking numbers for shipment. Suffice it to say, he was attentive and communicative throughout the whole process. My item arrived super fast, very safely, and in perfect condition. Thank you!

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Kyle
USA

Used Mr. Kims' service once more, after coming across a last minute item on Yahoo! Japan Auction, when I thought I was done with my (prior) order. He was very prompt in my request and took great, extreme care in packing my item once he received it, as it was a very delicate, fragile item to ship. I can't recommend Mr. Kim enough for all the times he has come through for me with all my requests, as it's all been a A++ 110% positive experience each and every time...with one more coming soon 😉 Wakuwakumono is my go to source when I'm unable to buy something from Japan myself. The BEST Japan online shopping assistant experience you'll arguably ever have!!

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Stephany
United States

Personal Shopper Kim was very kind and patient with me. I was given a tracker for both Japan and the US for my keycharm and when it came, it was very well packaged! I would love to recommend Kim to anyone who wishes to buy something from Japan. Overall, thank you so much for this wonderful service! (@⌒ー⌒@)

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Joshua Waisanen
United States

Kim worked with me from the start to identify which runners were in stock, and was very expedient in ordering said parts. Fair pricing and fantastic shipping, I will gladly do business again!

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mario
chile

Muy buena experiencia. Para la gente de Latinoamérica, se cumplen los plazos establecidos y existe una constante comunicación

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Michael Gonzalez
usa
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Gary
United States

Great communication, fast and easy to deal with! DVD arrived very well packaged. Highly recommended.

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Rui Gonçalves
United Kingdom

Great service.

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Savannah
USA

I had this service recommended to me by a friend whenever I was looking to buy a pair of glasses frames that were only available in Japan. They were super fast and friendly with their communication, and made sure to keep me updated with all aspects of the ordering process. My glasses arrived safely and well packaged!

When I went to purchase the glasses, the pair I had originally intended to buy had already been purchased. After this discovery, Kim was super fast in helping me locate another seller so that I would still be able to get the frames. During the entire time, they were super professional and kept communication open, patiently answering any question that I might have had.

I'm glad I was referred to this service and intend to use it again in the future!!

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Lucy
United Kingdom

Second time using this service - excellent once again, with prompt shipment of the item and great communication. Highly recommended! 🙂

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Barrett
Canada

Want something from the Japanese Amazon store that won't ship outside of Japan? Well today is your lucky day. This guy right here will do all that work for ya. Just tell him what you want and at what price, he'll pick it right up, package it real nice and send right to ya. It's sure helpful if ya find bargains and raritys to know where there's a will, there's this guy.

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Dan Humphrey
United Kingdom

Fantastic service! I ordered a coat from Amazon Japan through WakuWakuMono and it was on my doorstep in the UK within two weeks.

The communication was also excellent throughout and I look forward to using this service again in the future.

Thank you!

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Roman
Germany

Awesome and uncomplicated service! If your are looking for spare parts for your gunpla, just ask Kim.

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Brendam
México

I already received my photobook and it came in perfect condition, it was very well packed. I had a great experience using your service, everything was fast and very informative. I was a little worried for the shipping cost because the photobook I ordered is quite heavy but the cost was very rasonable. This photobook is really rare since is out of print so I'm really grateful for your help. I hope to use your service again very soon. I rate it 10 out of 10. Highly recommendable.Thank you so much!!

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Cedric
France

This is my first time using this service.
I ordered a Madosma Q601, only available in Japan.
The communication was excellent.
The order arrived safe and on time.
Now, I know how to get products available only in Japan, in the future.
Thank you very much.

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Andrew Wong
Australia

Excellent service. Received the spare parts today.

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Gabe
United States

Great service and very communicative through the whole process! Lost one tiny piece that ruins the look of the kit and thanks to you it’ll be completed.

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Dylan
Canada

Extremely helpful. Great customer service. Super satisfied! SS+ work. I love you, Kim!

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Matthew
United Kingdom

I have already recommended Kim to some of my friends after a late night build broke the elbow joint of my Unicorn Gundam with MS Cage i bought on my first ever trip to Japan.

Whilst it crushed me that i managed to break the arm, making the Unicorn look very unimpressive, thanks to Kim's service, I will soon have the replacement parts to repair the Gundam, and restore it to its true glory.

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Atzin YK
México

¡Ha sido fantástico!
Responden muy rápido los request y cualquier duda que vaya surgiendo, es un servicio excelente.
En todo momento fue muy atento y puntual. El paquete venía muy bien protegido y en excelentes condiciones, recomiendo mucho a WakuWakuMono; es totalmente seguro y el precio razonable.
Definitivamente volvería a utilizarlo en futuras ocasiones, pues gracias a él; he podido adquirir algo que había querido desde hace muchos años pero desgraciadamente no hacían envíos a mi país, sin embargo gracias a muchas recomendaciones que vi en internet; llegué a éste sitio web y estoy totalmente complacido por ello.

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Ruzzel
Philippines (Visayas/Iloilo)

A Really Great Service! I ordered 4 replacement parts for my Gundam Model Kits and Kim explained to me through e-mail of the process of what he needed to do to get my order, even gave me ETAs on each step which I really appreciated. He even offers you different shipping options receive your order so you can save on Shipping Fee, he has a reasonable Service Fee, even with the shipping and service fee combined it still beats buying a new Model Kit just to replace a few parts you need, especially if you have broken parts for different kits. I already sent him an e-mail again (new order) regarding the other parts that I need to replace.

Thanks Again Kim!

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Jennifer
USA

OMG!!! I found a true treasure in this wakuwakumono service!!! I'm not sure if it is Kim or Aoyama or both who answer my emails so quickly and politely but I'll give a shout out to both of them! You are amazing and patient and detailed oriented (which I love) and very pleasant to deal with. I'm a frequent shopper, if I like something I want it and I have made multiple orders with days of each other and Kim and Aoyama have dealt with my crazy shopaholic shenanigans so professionally and graciously. I don't want to shop with anyone else. I have yet to explore other websites with wakuwakumono but I promise you I will. Your order form is super easy to use even for a beginner like me! I almost couldn't believe how simple it was. Your mascot is adorable. I love seeing that cute little dog face everytime I open an email.
I'm just blown away by your service and you can totally count on me returning for a second, third and fourth time! Excellent job!!! Thank you so much.
I'm sorry for the long speech, I just wanted to give the gold star glowing review wakuwakumono deserves. They are the best hands up and down!

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Jonathan
United States

I was going crazy trying to find someone with this kind service. And it exceeded my expectations in everyway. Great communication and was very prompt with everything else
Will be a repeating customer.

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Panos Athanasiadis
Greece

Excellent choice for Gunpla builders! If you are missing parts this is the place to get them. Excellent service! Highly recommended!

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Ti
Switzerland

a smooth, efficient order - no problems - appreciate the service an recommend it - thanks a lot big up to wakuwakumono (KIM)

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Mohammed Ibrahim
Kuwait

I really appreciate this quick service, I'm living in Kuwait and needed one sentimental item from Japan that I couldn't find anywhere else, the best option was to ship the item to my US mailbox and then to Kuwait, then I got disappointed since it can be only shipped domestically (within Japan). I desperately started looking for a way out, then I came across Kim, and he made my day.

Thanks Kim and keep up the good work,

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Sam
Singapore
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Mohammed Ibrahim
Kuwait

I really appreciate this quick service, I'm living in Kuwait and needed one sentimental item from Japan that I couldn't find anywhere else, the best option was to ship the item to my US mailbox and then to Kuwait, then I got disappointed since it can be only shipped domestically (within Japan). I desperately started looking for a way out, then I came across Kim, and he made my day.

Thanks Kim and keep up the good work,

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Rav

Hi Guys,

This is my first time using this service as a UK customer, and this comment is for reference and my actual experience from using wakuwakumono.com, please be aware that this is sincere and a genuine comment in regards to wakuwakumono services.

Okay so where do I start lol, ok when I first emailed my general enquiry to wakuwakumono.com or Kim, I was hesitant and very skeptical on using this service, because of my own negative experiences from internet companies, scams and or all sorts of dodgy websites.

But honestly I'm glad I used this website and have I no regrets, I've been trying to get hold of the "street fighter V volcanic collectors edition " from Japan, plus it's very rare to get in the UK or USA,
( check EBay.com / Amazon.com) but Amazon.co.jp had the item in stock , so I contacted wakuwakumono through their website by email and sure enough I got a instant reply, Kim was responding to my enquiry plus he carefully explained the processes of purchasing the item on my behalf and how he would process this for me.

I was still unsure but I actually didn't know he had a YouTube channel until he mentioned to check his reviews, so I checked and made sure it was legit. This re assured me that this is genuine service plus there are lots of positive feedback on the YouTube comment section.

So I thought " what the heck, I give it a go" lol, so I'd agreed and a few days later, he got the delivered item at his address plus I asked for pics of the item, just incase it was in good condition, and again Kim was kind enough to send me pics of the item,

So from the day I sent the payment which was 15/05/17 and I received my item in the UK on the 25/05/17, So within in 2 weeks I got my item, I'm so happy and very grateful to Kim for being a good guy to me, customer service was really good, 5 out of 5 for me, I would recommend this to my family and friends, wakuwakumono.com is very trustworthy and reliable, take my word for it and my positive experience. Now my friends/family are interested in getting imported stuff from Japan and telling me to buy it on there behalf, lol

So in summary. Highly recommended, honest and very reliable. The process was simple and I got my item really quick, Two thumbs up from me

Rav from the UK ( thanks Kim )

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Zaqwan
Malaysia

5 Star service! Will recormanded to all! Item arrive safe and in good condition! Thank you KIM! ~Zaqwan

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Red Silvers
USA

Extremely satisfied with this service. As a collector of amiibo I try to get every figure on launch day, but limited internet made getting Corrin (2P) nearly impossible. When it did become available, the ridiculous price led me to seek other options. I am glad I found this service, as not only was the pricing better but also the entire process was great. They worked with me every step of the way and my amiibo came much earlier than I expected! A+!

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Aaron
Canada

Very prompt, we'll packaged and quick to reply when I needed questions answered. I'll gladly use his services again!

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Johnathan Nguyen
United States

Responds very fast and efficiently for something I can't order in the US. The order was very simple and easy to make as well.

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Cathy Anderson

I am really impressed with the service I received from www.wakuwakumono.com . The communication is great from start to finish. The pencil arrived in less time than I expected and the shipping costs were very reasonable. The pencils were well packaged with care.. I am certainly impressed and will buy from them again!

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Natalie
Canada

This service is amazing! There has been some anime merchandise I've wanted for awhile but they only ship to Japan. I saw a lot of good reviews here so I thought I would give it a try and the experience was great. Kim was really friendly and replied very quickly. I also like how they quote you every shipping option so you can choose the service you would like. All in all this was a great experience and I will definitely be using this service again in the future! Thank you again!

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Elisia
USA

My package got here so fast and Kim kept in great contact with me through everything, thank you! I will definitely be using Waku again for any Fril purchases

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Bret
United States

If it weren't for this service, I would have had no way to get the parts for my gundam without buying a whole kit. If anyone is in need for gundam parts, I highly recommend them!

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Kay
United States

Absolutely love this service! I’ve been using Whiterabbit, japonica, & zenmarket and I’ve decided to stop using them and just use Kim’s Proxy service instead! Absolutely love the service that is provided here & also the communication. Thank you so much Kim!! My collection of manga goods has increased and I’ll continue to use this service! I can not recommend this proxy service enough! ♡

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Lior
Yosepov

Hi everyone,

This was my first experience with this service. I'm really impressed with the wonderful service, very fast shipping to my country (Israel) and a great communication by emails. Thank you very much for all !! I will definitely use this service again in future

Lior

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Cailyn
United States

Absolutely wonderful individual. They were extremely prompt in answering any questions I had and even went out of their way to contact a mercari jp seller for me regarding a question about a product. Very fast shipper, fair pricing, and overall great person to assist with collecting or simply ordering things from Japan. Thank you so much for all your help! Will definitely look forward to working with wakuwakumono again 🙂

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Steven
USA

This was a great experience! After emailing with a purchase request, I received a reply within the hour. My order arrived quickly and in perfect condition, plus the fee for this service was very reasonable. I would definitely recommend this service and I plan to use it again in the future!

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Sharon Post
Australia

This is a fabulous service it is great to be able to buy single stock holbein pencils in Australia. The ordering process was easy, the good quickly delivered to Australia and nicely packed. I would highly recommend.

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Font Caicoya
USA

Prompt, professional, perfect.

Explained to me that runners were no longer available for my kit - was able to order a part for me and have it in my hands in less than a month from Osaka to Florida USA. Excellent. Will be returning should I ever need a part again.

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Mike (MSfeller)
United Kingdom

I was trying to buy a rare PlayStation controller off Amazon Japan but the seller wouldn't ship overseas. So I found out about this service on YouTube and went for it. Got prompt replies and amazing customer service from Kim. The seller ended up sending the wrong product and did not have the actual item advertised. Not a problem, Kim spotted it, contacted me right away with pics to confirm and not only returned the item but managed to find two of them elsewhere, which is beyond impressive! And just when I was about to give up hope in finding the elusive item and forget about it for good. I got the package here a few days later safe and sound and I couldn't be happier. If you're in doubt, don't. I can't emphasize enough times how impressed I am with Wakukumono's excellent service. The fees are beyond fair too, just great. Shop with confidence, trust me, you're in good hands here.

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Chris
United States

WakuWakuMono helped make what would otherwise be impossible, not only possible, but quick and very easy to carry out. I look forward to doing business again here for my import needs that Amazon is unable to fulfill themselves.

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Christo
the Netherlands

In my search for a Japanese Phone -by coincidence- I found this website. On my first question came such a clear and fast awnser I decided to ask him to buy that Phone for me. Before sending, he put it also in the English language. To do that he used his own charger. Before shipping he contacted me for shipping options. When shipped I received a track and Trace number. And now I holding the Phone in my hands.
I can absolutely recommend his service and will use it myself when needed.

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Andrew
United States

Found this site while looking for methods to order some out of print Blu-ray sets from Amazon.co.jp which does have an option to use global shipping but not for all the items available, or in many cases when buying items sold by Amazon marketplace sellers. Such was this case where the Blu-ray sets did not qualify for international shipping. Contacting WakuWakuMono received a prompt response and after providing links to the items, Kim sent a reply with an attached image of the Amazon shopping cart verifying the exact items in question from the selected marketplace seller while also explaining the various shipping options available, as well as an invoice for the purchase prices and service fee for obtaining the Blu-ray sets if I was interested.

Everything looked good so after sending payment the items were purchased and shipped within Japan, after which another email with attached images was received verifying their arrival and condition before being packed to send internationally. Again the shipping options and costs were discussed covering the differences in SAL and EMS shipping and after selecting the shipping option a second invoice was sent covering those costs, after which the items were shipped. The shipping using EMS was extremly fast and I received the Blu-ray sets in the mail two days later well packed and in excellent condition. Highly recommend this service, communication was timely and comprehensive covering all the steps of the process and a great help in purchasing items from Japan that would otherwise be difficult to obtain.

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David
Spain

The opinion on this page is five stars. The fantastic attention, answer to the emails quickly and the order arrived in perfect condition. I highly recommend working with them.

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Ceara
USA

Kim was so prompt to respond to my email despite the general messiness of my order (a bunch of stuff off of Mercari). Prices, payments, and shipping options were very clear. Everything came very quickly and was packed quite well. I'll definitely use Wakuwakumono again.

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Daniela Villarreal
Ecuador

Excellent service. Good communication, helpful staff, my package arrived in perfect condition. Loved it, will definitely use this service again.

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Tyler
United States

Excellent service, very highly recommended. I was looking for a wall scroll on and off for six months with I eventually found on Yahoo Auctions, in addition to another one which had its auction ending very fast. On short notice Kim was able to get both of them for me and took care of the whole process. Rates were very fair and communication was great, would definitely order from again!

This is actually my second time ordering through Kim, as I had found the item I was looking for on Amazon Japan months before. Two separate sellers claimed to have the item but didn't. Kim tried ordering from both and took the time to reach out to the sellers to no avail. On that occasion the service and communication was also great!

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Justin Yap
Singapore

Great service! Fast response. Will definitely use his service again in the future.

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Jack Lee
Malaysia

It's really fast and easy. Just submit the form for the parts you want and when the parts is available, he will get it for you in no time. The only part that you have to wait long is for the parts to reach him and subsequently getting shipped to you. Well that depends on the courier. Anyway, I do recommend this service.

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Hannah
Singapore

I'm very satisfied with Kim's service! Replies were prompt and I managed to get my items quickly! Thank you so much! I'll definitely be using this service again for future purchases (:

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Jack Lee
Malaysia

It's really fast and easy. Just submit the form for the parts you want and when the parts is available, he will get it for you in no time. The only part that you have to wait long is for the parts to reach him and subsequently getting shipped to you. Well that depends on the courier. Anyway, I do recommend this service.

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Lorena
México

This was my first time using this service and I am really impressed. I was looking for a way to buy from Mercari Japan and Kim was the best. He is really polite, efficient and gives an excellent service. The purchase process was super easy and fast. Everything arrived safely. I definitely recommend this service if you're looking to buy something from Japan. Thank you so much, Kim!

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Ian W.
USA

I had no idea such a service even existed, and once I came back to my gunpla hobby after a few years' hiatus, I'm so glad I found this one! Every step of the process was painless and professional. Will definitely be working with this service again!

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Sabrina
Germany

I can just recommend wakuwakumono. The communication was excellent and super nice and the package was shipped really fast and arrived safely. I will definitely use this service again.
Thank you so much for this pleasant experience.

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Mark
United States

This was such an amazing find. I was able to order a compact grill that we could only seem to find available in Japan. We had to get one after watching, Laid Back Camp anime. The website was easy to use, and I was able to pay via paypal. I was kept well informed of the progress of purchase and shipment. We received the item in great condition and look forward to using it on our next camping adventure.

Thank you so much!

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David
United States

I never really trust websites that deliver but wakwaku is the best. I am using their services again forsure.

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Seth
United States of America

Let me start by saying that I had never used a proxy service before. I wasn't familiar with it, nor did I understand how it worked.

That all changed when I watched a youtube video that showed WakuWakuMono's services. I was a little skeptical about things, but the person I emailed was very receptive and answered any and all questions I might have had. I bought an item from a Yahoo Japan site that wouldn't have normally been sent to the US. I paid him what was needed, he bought it for me on my behalf, I paid for shipping and he sent it out to me.

It arrived within 5 business days as I used EMS shipping, which can be more expensive, but it gets to you in a faster amount of time.

My first experience was a good one, and I'm very impressed with how smoothly things ran. I'm glad to know that if there is anything I would like to purchase in Japan, I have a service I can use in the future.

Highly recommended.

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Phoenix Brown
United States

I'm so glad i found this site! They were so helpful and quick to respond, the transaction was simple and easy. My package arrived safe and sound, and pretty quickly as well! i'll definitely use this service again in the future, and I definitely recommend it!

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David
United States

I never really trust websites that deliver but wakwaku is the best. I am using their services again forsure.

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Mieuw
France

I was looking for japanese exclusive items for a long time and I discovered by any chance Wakuwakumono while watching the tutorial for Amazon Japan on Youtube. It was new for me to use that service and a good experience. The articles ordered came to my home very quickly and safely plus the parcel was very well packaged. I'm very satisfated with service provided and highly recommend it.

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Isabella
United Kingdom

I'm incredibly impressed with this service and would definitely recommend it to anyone considering! Communication was brilliant and delivery didn't take too long at all. I was especially happy with the care taken with packaging to ensure a safe journey. Thank you!

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Isabella
United Kingdom

I'm incredibly impressed with this service and would definitely recommend it to anyone considering! Communication was brilliant and delivery didn't take too long at all. I was especially happy with the care taken with packaging to ensure a safe journey. Thank you!

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Dave
Ireland

Excellent service

Automotive parts impossible to source locally in Europe ordered on Amazon JP through WakuWakuMono, now sitting on my desk 9 days later

Thanks Kim - much appreciated

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Dave
Ireland

Excellent service

Automotive parts impossible to source locally in Europe ordered on Amazon JP through WakuWakuMono, now sitting on my desk 9 days later

Thanks Kim - much appreciated

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Dave
Ireland

Excellent service

Automotive parts impossible to source locally in Europe ordered on Amazon JP through WakuWakuMono, now sitting on my desk 9 days later

Thanks Kim - much appreciated

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Rachel
United States

Much love to Kim/WakuWakuMono! I purchased some Bandai Premium products through WakuWakuMono (since it's practically impossible to do so if you live outside of Japan). Communication was splendid and reliable and my products were shipped without issue or damage. WakuWakuMono is definitely the way to go and I will definitely continue to use this site!

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Geo
México

Es la segunda ocasion que utilizo el servicio de Kim y wakuwakumono para adquirir articulos, ampliamente recomendable, muy buena atencion y respuesta. Tiempos de envios rapidos al pais destino, muy buen empacado, los articulos llegan en perfectas condiciones. Sin duda lo recomiendo, y lo volvere a utilizar en futuras ocasiones.
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It is the second occasion that I use the service of Kim and wakuwakumono to acquire articles, widely recommended, very good attention and response. Rapid shipping times to the destination country, very good packaging, the items arrive in perfect condition. I definitely recommend it, and I will use it again in future occasions.

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Dave
Ireland

Excellent service

Automotive parts impossible to source locally in Europe ordered on Amazon JP through WakuWakuMono, now sitting on my desk 9 days later

Thanks Kim - much appreciated

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Jesus Ruvalcaba
Mexico

the package with the amiibo figures i order finally arrived! and in perfect condition, thank you very much 😀

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Ben
USA

This is a great service. I wanted to buy a rare book that was limited edition and out of print. It was very expensive and hard to find in the US but I found a copy in Japan for a fraction of the US price. Wakuwakumono helped me get the book quickly for a very reasonable service price. Communication was always very fast, friendly and helpful. The book arrived far faster than anything I've ever gotten from Asian shippers. All around amazing service! Thank you!

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Osvaldo
Mexico

Excelente servicio y rapida comunicacion, muy recomendable y confiable, el articulo llego rapido y bien empacado (solicite EMS) .

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Kevin
United States

Being a gunpla builder outside Japan can be tough at times. I broke a part for my Gundam model and I sent Kim an email if he can order a replacement part for me. He replied my email promptly and ordered the part from Bandai. The process was smooth and the communication was excellent throughout. Very reliable and honest service. If you are looking for a spare runner/parts for their gundam model, I recommend checking out this service.

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Shawn
USA

Kim took care of my needs quick, fast, and in a hurry! Got my replacement part to me in no time at all. Thanks again Kim!!

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Catherine
Canada

Communication was friendly and the shipping was fast. Thank you so much!

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Alex
Australia

Quick and easy process to find the right replacement gunpla part and really helpful customer service

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Chynna B
USA

Amazing and fast service! Helped me get a second hand item that the seller turned down other proxies for. They are very nice and respond to emails,and for such a small fee. Shipping price was great too! Came with tracking for USA and Japan. I'm definitely only using WWM in the future.

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Chase
United States

Can't overstate how easy this service is to use. Kim is really expedient and tries to answer back emails as quickly as possible, as well as just being friendly to work with. The price for importing several items was overall very reasonable and the packaging was thorough so as not to damage the cards I bought, and included a tracker so I could keep progress on where my package was located. The shipping was quite quick for an international delivery.

I wanted to buy from Surugaya and it was as easy as sending a URL of the items I wanted and having Kim verify them. If you are looking to buy from Surugaya, Amazon Japan, or elsewhere, I highly recommend using WakuWakuMono.

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A
Cambodia

Great service! They were prompt, very easy to deal with, and had very reasonable rates and prices for their service. A rare keychain I've been hunting for for a bit more than 2 years is finally in my hands, thanks to them! I almost lost hope because Mercari doesn't typically allow proxy services, but they were able to order it for me no problem. Plus, it arrived in my country within less than a week - even if the estimated shipping time was 3 weeks. Highly recommend this service! Will definitely be using them again. 🙂

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Caitlyn
USA

Wakuwakumono is the best middleman service! Kim was very quick to purchase the item I wanted and responded to my messages really fast.
I highly recommend this service for anyone who needs to buy from Mercari.jp!!

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Andres
United States

Kim responded fast and shipped everything quickly. The item arrived within the time frame specified. Very happy with the service. Would definitely recommend!

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Thomas
USA

Kim is such a wonderful person. When I first his service I've asked so many questions and Kim was kind enough to answer them all.
Amazon Japan, Yahoo Jap Auction, any Japan store sites Kim will let you know the price and his fees. Anytime I need DVD/Blu-ray/Books from Japan I am grateful for Kim for providing the best service I can ask for. Planning to request another service soon 😀
Service Recommended!

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Ewan
United Kingdom

Ordered a replacement runner for a Gunpla.

Went on the website and found clear instructions on how to check the part was in stock with Bandai.

Upon checking the item was in stock, I filled out a simple form on the website.

Kim responded to me quickly, informing me about a slight delay due to a public holiday. Their communication was great as they keepd me informed of every step until posting the item!

Recommend this service completely! Would happily use again in future!

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José
Spain

I used this service to adquire replacements pieces for Gundam Barbatos Lupus 1/100. I have to say that, despite I was answered late, the service was wonderful, and the pieces come in perfect state.
I recommend this service.

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Alberto García Chávez
Mexico

Hola! Me encantó usar este servicio. Los únicos inconvenientes que en realidad tuve fueron causados por mí (unas pequeñas complicaciones con la dirección de mi cuenta de Paypal). Lo que me pareció en realidad sobresaliente fue como Kim afrontó los problemas causados por mí ( lo siento) con gran profesionalismo y compresión, dando a entrever su gran ética de trabajo.
                  ゚・:,。★\(^-^ )♪ありがとうございました♪( ^-^)/★,。・:・゚

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Alonso Méndez
México

I just got my package, excellent serivce, I´ll be use this service for sure.

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Phoenix
United States

I used this service a second time since my first experience was very positive. Again, they were very helpful and great to work with! Definitely recommend this service, excellent work!

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Carl
Philippines

Kim is excellent at this and provides awesome service. Fast response for any concerns or questions you may have.
Highly recommended for anyone wishing to purchase items in Japan.

I'm looking forward to my next transaction. Would definitely recommend to anyone.

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Christina
United States

Ahhh, this was so exciting. It was my first time using a service like this. I found an osomatsu-san plushie on otamart that I couldn't buy due to my location, and stumbled across this site when trying to figure out why I couldn't purchase that item for myself. After learning that service like this existed, I gave the link to the item I wanted and the interactions were speedy and incredibly helpful for a first timer like me.

I am a nervous person when it comes to conversations, even over the internet, and was hesitant to reply to the email containing the price quote because I thought I wasn't allowed. Much to my relief, interaction with WakuWakuMono's Kim was hospitable and patient. They explain everything well, and took care of everything quick. It felt like I was talking with a trusted friend.

I decided to leave this review even before receiving my package (as it will take a while to get here), solely because I enjoyed my experience here so much and felt eased, also I just feel that Kim deserves more praise for their services. I just trust it, and I know my satisfaction with this service will only increase once the plush is in my hands.

I highly recommend this, I am sure anyone would be as satisfied as I was.

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Sirena
United States

I was recommended to use WakuWakuMono by a friend, as I've been wanting to purchase things from certain Japanese websites for a while, most places had extra hidden fees and costs.
The communication was great. To the point. I didn't feel pressured to use the service, more welcomed. Everything went smoothly and my package arrived faster than I expected.
I'll definitely use WakuWakuMono in the near future!

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Alan
USA

I couldn’t be happier for the service by Kim. I needed new hands for my MG when I lost a piece and though I was out of luck. Thankfully I found Kim’s service and was able to get the parts. I will definitely use the service again in the future. It was a pleasure. Thank you tons, Kim!!

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Suzu
Singapore

Kim was very helpful with my purchase from mercari. Had a hard time trying to find a proxy that didn't charge high fees and chanced upon kim. Quite reasonable and definitely the lowest out of the rest.

Overall, I am very happy with the service and would use kim's service again 🙂 Sincerely recommend everyone to use kim's service *\(^o^)/*

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Finn
United States

The shipping for my item was so quick! The whole process took around 2 weeks and after reaching Kim, it only took four days for it to arrive to me!! It was packaged very securely and my goods came without any damage!
I'm so happy I was able to try this service out and it was definitely amazing!
Fast and thorough communication throughout the whole time as well!!
Thank you so much Kim! I'll definitely be back!

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Joshua
Canada

I first discovered wakuwakumono proxy services looking for a proxy service to help buy beyblades from amazon japan . I sent them a quote request and Kim replied back within a day. He is polite and answered my questions . He then sent me the invoice promptly with the total and made the purchase once he received payment for the fees and shipping . Kim kept me up to date on the package and replied quickly to my messages . Once the items arrived at the warehouse he took the time to take pictures to show the items conditions and then repackaged them with additional protection . I was then sent out the next day . It arrived with 2 weeks safe and sound . he was also helpful suggesting to me good sites for buying beyblades . I again recently purchased through wakuwakumono and used the sites he had suggested . Thanks to his suggestion I was able to get a good deals on plastic gen beyblades and find them for lower prices compared to ebay . I will most definitely buying more beyblades through Kim's proxy services . Thank you Kim for your Help. I look forward using your services again in the future

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Christy C
USA

A friend had recommended this site and it's really convenient and efficient! I started the order on March 13, paid first invoice 14th, shipping on the 29th, got the package April 9th! So it took less than a month which was cool and faster than some other overseas orders I've made. I'll definitely be buying with them again! Thanks Kim!

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Julie
Canada

Kim is amazing. He responded almost immediately to my inquiry, answered all my questions, and as soon as the item he pre-ordered for me was shipped to him, he let me know. I definitely recommend ordering through Kim to anyone looking for a proxy service to order from Japan.

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Sharon
Australia

Great service I would highly recommend quick shipping to Australia and excellent packaging

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Kacper
Poland

For a long time I wanted to buy stuff from Japan that was unavailable to ship over seas.
Thanks for wakuwakumono.com this has changed. Kim's service is really excellent, helpful and cooperative, the shipment wasn't long and the package as well as item arrived in a good condition.
What else to say? I'm very happy that services like that exist and for sure I'll be a regular customer.

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Mark
United States

Kim was very helpful and professional. Needed to order a number of manga from various different stores and Kim was able to pull the order together and get it sent to me within only a few days! Thank you so much for your help, will definitely be using your services in the future 😀

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Lien
United States

Great and quick communication, totally would recommend!
Thanks Kim

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Emmanuel
México

Excelente servicio y atención. No dejan ningún cabo suelto, sus tarifas son excelentes y todo el proceso es claro y eficaz. Los productos llegaron impecables en tiempo y forma. Súper recomendable.

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fernando jair
México

Excellent service and attention, my package arrived fast and in perfect condition.
Thanks for such good service.
Greetings from Mexico.

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Laura
USA

Awesome service! Great communication all around, was so happy to have a way to make this purchase and everything arrived safely in the timeframe promised. I highly recommend and would definitely use again myself if needed !

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Paul
United States

Great communication and service. Ordered a replacement part for a Megasize Zaku 2 and it arrived very quickly. Will recommend to anyone who needs to order replacement parts from Kim. Thank You for a fantastic service.

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Jayvee
Philippines

You can count on Kim. Every transaction with him is Superb. definitely will order again in the future

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Giuseppe
Italia

I was missing a piece for my RG Gundam Strike Freedom, i asked Bandai's official distributor for Europe if there was any way to have a replacement, but they didn't even answer me. Kim's service has been a blessing to me, simple and constant communication and helping through the entire process, low shipping fees and reasonable times. Reccomended, next time i'll need anything from Japan i will surely ask for Kim's help again 😀

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Winona Yim
United States (Hawaii)

I've received the 13 replacement colored pencils from Holbein (Japan Co) that I ordered from you, I'm very pleased with the product and service. When I need to replace more pencils I will be sure to order thru you.

Thank you, for helping me replenish my pencil supply, I really love these pencils, they are pricey but worth it.