Reviews

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John
United Kingdom

What a great service. I was looking to buy a 6 inch Windows Phone with character but couldn't found it anywhere except in Japan Amazon. The problem then was how to purchase this phone from Japan, as was researching into how to make my purchase, I found this site offering the service of buying and sending it over to me for a small service charge.

After exchange of emails, the ball was set in motion. The phone was received within 14 days as stated by the service.

I will sincerely recommend this service to anyone who wants to purchase any item from Japan. I rate the service five out of five.
Thank you for the good service.

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Tom V
USA

Very fast response and shipping time. Very grateful for this this service! Helped me a ton with my collection! I really appreciate all your help!

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Peter
UK

Really impressed with Kim's excellent service. Even my Japanese girlfriend (living in London) is going to use him now!

I stumbled across his details by chance whilst looking for advice on YouTube on how to use amazon.jp. I took a bit of a chance because I didn't know what his performance would be like, and I'm so glad I did. Thank you Kim!

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Steve L
England

Requested some individual Holbein coloured pencils - a prompt response and quick dispatch.
Service recommended

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Terry
United States of American

Needed to order a few Gundam model replacement parts. Emails were answered promptly and Kim was helpful with getting the parts I needed. A great source for people who need to order replacement parts for their Gunpla. Thanks!

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Ren
United States

This was my first time using this service and I must say that I am completely satisfied with everything. I would definitely recommend WakuWakuMono to anyone that is interesed in ordering items from Japan. WakuWakuMono provided excellent communication and super fast shipping. I would rate my transaction as A++ Thank you so much again for all of your help and I hope to do business with you again!!

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Harry Furnival
England

Delivered the product much quicker than I thought and was helpful about the process all the way. Now the 2 art books I couldn't get shipped over here are sat right next to me 😀

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Nova
USA

Fantastic service and friendly communication, have been recommending!

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Freya
United States

My friend recommended me this service after he purchased a perplexus a~! mini. As a collector of perplexus myself, when I found a listing for the a~! mini myself, I was very happy. However, it was on amazon.jp so I couldn't purchase it. I asked mt friend and he linked me to this service. I got in a skype call and he walked me through the steps but honestly this site is very easy to use, I could've easily figured it out myself. I sent an email and got a reply immediately. I ordered and all together it took about 2 weeks. I am very satisfied with the speed and quality of this service, I will definitely use WakuWakuMono again. Thank you. ~Freya

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Darwin Tirta K
Indonesia

Thanks to kim, i had my gunpla parts replacement. Vert well package. Very fast response and really helpful. Awesome job kim!

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Robert
United States

Once again, an excellent and helpful source for replacement model parts!

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Yuke
Germany

I dont have a creditcard, so i used this service twice (so far!) to order Artisan Mousepads. The support is unmatched. Fast response, very personal, very kind & helpful. Shipping to Germany was faster than i expected (less than two weeks), no problems with customs. The service charge is also fair. Can only recommend this to anyone having problem importing stuff from Japan. Thanks Kim!

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Henry Fagg
Australia

Kim is running a fantastic service here. When I was having trouble receiving my order, he did everything to help me with it. His email responses were prompt and pleasant. I get the feeling he really loves this job, and genuinely likes helping people. $5 for such excellent service is rare these days, I honestly can't recommend him enough.

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Jordan
Australia

My first thing ordering a Gunpla part and Kim is very supportive and responsive. Everything is so clear and she is always helpful to discuss alternative option. Would recommend to anyone for her service. A1+ rated!!

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Kay
USA

I was having such a difficult time trying to purchase an item from Japan, that I almost completely gave up. But thankfully I came across this site and I was overjoyed that I received such great help in buying and shipping the product I wanted! The shipping is fast and my package arrived safely, and the service is excellent. It was my first time doing something like this, so I was extremely nervous. But like I said, the service is wonderful and they informed and helped me so much! I highly recommend and I will definitely use this service again! 🙂

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Gregory Cai
Singapore
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Alex Fong
United States

First time customer and definitely satisfied with the excellent communication, prompt shipment, and overall great service. Highly recommend!! Thanks very much, Kim-san!!

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Nazish
UK

Everything was very easy and I received my goods sooner than I expected in perfect condition!
Thank you so much Kim 🙂

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Cho
USA

Kim is absolutely fantastic. Help me order a missing part for my Gundam Exia PG. Great service and communication. Highly recommend him

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Daria
USA

Thank you so much! I am so happy and impressed with the service! The product - Holbein and Mitsubishi color pencils never cause any doubts, it's great to finally be able to buy them open stock. The packaging is amazing, plus the cute box the pencils arrived in is a very pleasant surprise! The shipping and handling cost is so worth it. Thank you so much again! Happy happy and highly recommend!

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Miguel
USA

I have never used a service like this but I thought I would give it a try. There was a tennis bag that I wanted that was not sold in the USA but was sold most every where in Japan. Communication was prompt and the transaction went very smoothly. My item was shipped and arrived very quickly. I will use Wakuwakumono again and will recommend it to others. Thanks again! 🙂

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Andrew
United States

Second time using the service since last year and once again received a fast email response from Kim after submitting the item details from Amazon.co.jp for a model set. This time there were three shipping options available at varying rates and durations between SAL, Airmail, and EMS. Item was purchased and received in Japan within two days then shipped and arrived well packaged four days later using EMS, faster than the estimated shipping time. Prompt and detailed communication during each part of the process and highly recommended.

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Georgina
United Kingdom

Excellent service, very fast responses and my item came super fast, I would definitely use again!

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Emily
United Kingdom

I was looking through amazon.jp and found a product that I loved however couldn't be shipped to the UK. After coming across WakuWakuMono's video explaining their service I was very excited to be able to have the product shipped to me and I couldn't be happier! The product arrived in perfect condition, well packaged and in great time. Emails back and forth were very quick, helpful and incredibly friendly. I couldn't recommend this service enough. I am very happy!

I'll definitely be using this service more in the future.

Thank you so much WakuWakuMono!

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Li
USA

Convenient service, swift response to invoice and fair price. Would totally recommend to others who needs that kind of service

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Jessica C.
United States

Absolutely a wonderful service! I really enjoyed working with Kim to purchase a keyholder from an anime that is very close to my heart. All responses were quick and every question I had was answered with every detail I needed. The packaging my charm came in was very sturdy and I am very happy with how everything turned out. Thank you so much! I will defiantly be coming back to work with Wakuwakumono for their services are simply amazing!

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Lauren
United States, Virginia

I’m already on my second purchase / shipment with Wakuwakumono, that’s how AMAZING this service is!

I’m a Pokémon collector and this is definitely the easiest way for me to get those japan local items.

They reply VERY quickly over email to questions and concerns, they let you know if a seller is dormant and not a trustworthy one to buy from and they also helped refund me an item I bought when the seller decided not to ship it.

Buyee is dead in my eyes, and I can’t believe I’ve missed out on wakuwakumono for so long! This is DEFINITELY a service you need to invest in. And I was sold just by a YouTube review. 10/10

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Kimberly
USA

Ordered a couple of limited Mochi Mochi Mascot plushies. Packaging was good and they were very well-protected in the bubble-wrap and newspaper. Communication was great and very fast -- I really appreciated that I was updated on every step of the process. Thank you for the amazing service! Highly recommend.

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Andres Otero
United States

I cannot recommend this service enough! I pre order a Kirby 25th anniversary pocket Watch in early July and as soon as it was available I was contacted. Three days later and it arrived on my door steps. The price was extremely fair and reasonable, the communication bewtween us was fantastic and I was blown away how fast I got the item once it was available. I will definitely be using this service again in the future.

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Catherine N
United States

First time using Kim’s service and very pleased. Responded very fast with invoice and other information about my item. Price is very fair. Told me that the seller changed the price and said the extra would go towards shipping.
I recommend using Kim’s service if you want to buy from certain Japanese sites, like Otamart, that other proxy sites won’t buy from. There is less hassle you go through than if you use a proxy site.

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Alonso Méndez Zepeda
México

Muy feliz, recibí mi paquete en menos de 15 días, me trataron excelentemente durante el proceso de la compra recomiendo ampliamente utilicen este servicio. / Very happy, I received my package in less than 15 days, I was treated excellently during the purchase process I highly recommend using this service.

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S.N.
South Africa

Extremely convenient, straight forward and well priced service. Wakuwaku is exaclty the Japan service I have been looking for years to buy stuff only available locally in Japan. Highly recommend! If you wish to buy a product from Japan in general, regardless if it ships to outside countries or not. They are one of the best options.

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Gabe Bishop
Unites States

Excellent service. Highly recommend for anyone trying to buy products online from Japan, but live elsewhere. Very professional with communication. Good pricing as well.

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jorge isaas
Tolima colombia

I want the cost with the shipment in Colombian pesos ¥ 293,094 ド( dx5 )- f187000 for Epson Stylus Pro 4880 / 7880 / 9880 / 9450

https://www.amazon.co.jp/gp/offer-listing/B018FR4VG8/ref=sr_1_1_olp?ie=UTF8&qid=1515172325&sr=8-1&keywords=F187000&condition=new

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thien
USA

Great service! Email responses were really fast. He also sent pictures of your items to your email, and provide a very detailed transaction. He even contacted Paypal customer service to ask a question about my shipping location. This is really awesome! I love your professional service dude! Will look for you again if my wife needed something in Japan. Good luck for your business!

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Xinger
Canada

I just ordered a replaced part for my PG exia, the parts come very quickly those guys are very helpful keep tracking with me via email. The parts are not expensive as well.

5/5

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Michael Andersen
United States
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Jules
Netherlands

Great service. Quick response to questions. I will definitely use it again if I need something from Japan.

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christopher jones
US

Unbelievable service and relatively fast shipping... so excited to get the product. I will definitely order more open stock

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David
United States

Great service! This will definitely be the go to website if I ever need replacement gunpla parts.

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Marguerite A. Vanderlaan
United States

I ordered 8 Holbein colored pencils as they are not available as open stock in USA
The order was handled flawlessly and communication was perfect!
The order arrived in perfect packaging and rather timely!
I am very satisfied!
Do not hesitate ordering thru WakuWakumono!
Thank you so much

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Abigail
USA

Kim is amazing! I initially contacted him to make the purchase of a Liz Lisa coat from Fril. When the Fril seller unexplainably canceled the order, Kim went out of his way to contact others who might help him complete my purchase. Unfortunately, that option didn't work out, so he promptly refunded me.

Shortly afterwards, I was able to find a similar listing on Mercari JP. When I decided to try purchasing the coat there, I asked Kim if he could haggle the price for me and he was happy to! He kept me up to date on the whole process -- from haggling and purchasing, to providing proof pictures and tracking numbers for shipment. Suffice it to say, he was attentive and communicative throughout the whole process. My item arrived super fast, very safely, and in perfect condition. Thank you!

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Stephany
United States

Personal Shopper Kim was very kind and patient with me. I was given a tracker for both Japan and the US for my keycharm and when it came, it was very well packaged! I would love to recommend Kim to anyone who wishes to buy something from Japan. Overall, thank you so much for this wonderful service! (@⌒ー⌒@)

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mario
chile

Muy buena experiencia. Para la gente de Latinoamérica, se cumplen los plazos establecidos y existe una constante comunicación

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Gary
United States

Great communication, fast and easy to deal with! DVD arrived very well packaged. Highly recommended.

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Rui Gonçalves
United Kingdom

Great service.

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Lucy
United Kingdom

Second time using this service - excellent once again, with prompt shipment of the item and great communication. Highly recommended! 🙂

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Barrett
Canada

Want something from the Japanese Amazon store that won't ship outside of Japan? Well today is your lucky day. This guy right here will do all that work for ya. Just tell him what you want and at what price, he'll pick it right up, package it real nice and send right to ya. It's sure helpful if ya find bargains and raritys to know where there's a will, there's this guy.

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Dan Humphrey
United Kingdom

Fantastic service! I ordered a coat from Amazon Japan through WakuWakuMono and it was on my doorstep in the UK within two weeks.

The communication was also excellent throughout and I look forward to using this service again in the future.

Thank you!

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Roman
Germany

Awesome and uncomplicated service! If your are looking for spare parts for your gunpla, just ask Kim.

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Brendam
México

I already received my photobook and it came in perfect condition, it was very well packed. I had a great experience using your service, everything was fast and very informative. I was a little worried for the shipping cost because the photobook I ordered is quite heavy but the cost was very rasonable. This photobook is really rare since is out of print so I'm really grateful for your help. I hope to use your service again very soon. I rate it 10 out of 10. Highly recommendable.Thank you so much!!

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Cedric
France

This is my first time using this service.
I ordered a Madosma Q601, only available in Japan.
The communication was excellent.
The order arrived safe and on time.
Now, I know how to get products available only in Japan, in the future.
Thank you very much.

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Dylan
Canada

Extremely helpful. Great customer service. Super satisfied! SS+ work. I love you, Kim!

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Panos Athanasiadis
Greece

Excellent choice for Gunpla builders! If you are missing parts this is the place to get them. Excellent service! Highly recommended!

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Mohammed Ibrahim
Kuwait

I really appreciate this quick service, I'm living in Kuwait and needed one sentimental item from Japan that I couldn't find anywhere else, the best option was to ship the item to my US mailbox and then to Kuwait, then I got disappointed since it can be only shipped domestically (within Japan). I desperately started looking for a way out, then I came across Kim, and he made my day.

Thanks Kim and keep up the good work,

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Sam
Singapore
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Mohammed Ibrahim
Kuwait

I really appreciate this quick service, I'm living in Kuwait and needed one sentimental item from Japan that I couldn't find anywhere else, the best option was to ship the item to my US mailbox and then to Kuwait, then I got disappointed since it can be only shipped domestically (within Japan). I desperately started looking for a way out, then I came across Kim, and he made my day.

Thanks Kim and keep up the good work,

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Rav

Hi Guys,

This is my first time using this service as a UK customer, and this comment is for reference and my actual experience from using wakuwakumono.com, please be aware that this is sincere and a genuine comment in regards to wakuwakumono services.

Okay so where do I start lol, ok when I first emailed my general enquiry to wakuwakumono.com or Kim, I was hesitant and very skeptical on using this service, because of my own negative experiences from internet companies, scams and or all sorts of dodgy websites.

But honestly I'm glad I used this website and have I no regrets, I've been trying to get hold of the "street fighter V volcanic collectors edition " from Japan, plus it's very rare to get in the UK or USA,
( check EBay.com / Amazon.com) but Amazon.co.jp had the item in stock , so I contacted wakuwakumono through their website by email and sure enough I got a instant reply, Kim was responding to my enquiry plus he carefully explained the processes of purchasing the item on my behalf and how he would process this for me.

I was still unsure but I actually didn't know he had a YouTube channel until he mentioned to check his reviews, so I checked and made sure it was legit. This re assured me that this is genuine service plus there are lots of positive feedback on the YouTube comment section.

So I thought " what the heck, I give it a go" lol, so I'd agreed and a few days later, he got the delivered item at his address plus I asked for pics of the item, just incase it was in good condition, and again Kim was kind enough to send me pics of the item,

So from the day I sent the payment which was 15/05/17 and I received my item in the UK on the 25/05/17, So within in 2 weeks I got my item, I'm so happy and very grateful to Kim for being a good guy to me, customer service was really good, 5 out of 5 for me, I would recommend this to my family and friends, wakuwakumono.com is very trustworthy and reliable, take my word for it and my positive experience. Now my friends/family are interested in getting imported stuff from Japan and telling me to buy it on there behalf, lol

So in summary. Highly recommended, honest and very reliable. The process was simple and I got my item really quick, Two thumbs up from me

Rav from the UK ( thanks Kim )

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Zaqwan
Malaysia

5 Star service! Will recormanded to all! Item arrive safe and in good condition! Thank you KIM! ~Zaqwan

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Red Silvers
USA

Extremely satisfied with this service. As a collector of amiibo I try to get every figure on launch day, but limited internet made getting Corrin (2P) nearly impossible. When it did become available, the ridiculous price led me to seek other options. I am glad I found this service, as not only was the pricing better but also the entire process was great. They worked with me every step of the way and my amiibo came much earlier than I expected! A+!

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Aaron
Canada

Very prompt, we'll packaged and quick to reply when I needed questions answered. I'll gladly use his services again!

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Cathy Anderson

I am really impressed with the service I received from www.wakuwakumono.com . The communication is great from start to finish. The pencil arrived in less time than I expected and the shipping costs were very reasonable. The pencils were well packaged with care.. I am certainly impressed and will buy from them again!

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Natalie
Canada

This service is amazing! There has been some anime merchandise I've wanted for awhile but they only ship to Japan. I saw a lot of good reviews here so I thought I would give it a try and the experience was great. Kim was really friendly and replied very quickly. I also like how they quote you every shipping option so you can choose the service you would like. All in all this was a great experience and I will definitely be using this service again in the future! Thank you again!

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Lior
Yosepov

Hi everyone,

This was my first experience with this service. I'm really impressed with the wonderful service, very fast shipping to my country (Israel) and a great communication by emails. Thank you very much for all !! I will definitely use this service again in future

Lior

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Steven
USA

This was a great experience! After emailing with a purchase request, I received a reply within the hour. My order arrived quickly and in perfect condition, plus the fee for this service was very reasonable. I would definitely recommend this service and I plan to use it again in the future!

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Sharon Post
Australia

This is a fabulous service it is great to be able to buy single stock holbein pencils in Australia. The ordering process was easy, the good quickly delivered to Australia and nicely packed. I would highly recommend.

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Font Caicoya
USA

Prompt, professional, perfect.

Explained to me that runners were no longer available for my kit - was able to order a part for me and have it in my hands in less than a month from Osaka to Florida USA. Excellent. Will be returning should I ever need a part again.

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Mike (MSfeller)
United Kingdom

I was trying to buy a rare PlayStation controller off Amazon Japan but the seller wouldn't ship overseas. So I found out about this service on YouTube and went for it. Got prompt replies and amazing customer service from Kim. The seller ended up sending the wrong product and did not have the actual item advertised. Not a problem, Kim spotted it, contacted me right away with pics to confirm and not only returned the item but managed to find two of them elsewhere, which is beyond impressive! And just when I was about to give up hope in finding the elusive item and forget about it for good. I got the package here a few days later safe and sound and I couldn't be happier. If you're in doubt, don't. I can't emphasize enough times how impressed I am with Wakukumono's excellent service. The fees are beyond fair too, just great. Shop with confidence, trust me, you're in good hands here.

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Chris
United States

WakuWakuMono helped make what would otherwise be impossible, not only possible, but quick and very easy to carry out. I look forward to doing business again here for my import needs that Amazon is unable to fulfill themselves.

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Christo
the Netherlands

In my search for a Japanese Phone -by coincidence- I found this website. On my first question came such a clear and fast awnser I decided to ask him to buy that Phone for me. Before sending, he put it also in the English language. To do that he used his own charger. Before shipping he contacted me for shipping options. When shipped I received a track and Trace number. And now I holding the Phone in my hands.
I can absolutely recommend his service and will use it myself when needed.

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Andrew
United States

Found this site while looking for methods to order some out of print Blu-ray sets from Amazon.co.jp which does have an option to use global shipping but not for all the items available, or in many cases when buying items sold by Amazon marketplace sellers. Such was this case where the Blu-ray sets did not qualify for international shipping. Contacting WakuWakuMono received a prompt response and after providing links to the items, Kim sent a reply with an attached image of the Amazon shopping cart verifying the exact items in question from the selected marketplace seller while also explaining the various shipping options available, as well as an invoice for the purchase prices and service fee for obtaining the Blu-ray sets if I was interested.

Everything looked good so after sending payment the items were purchased and shipped within Japan, after which another email with attached images was received verifying their arrival and condition before being packed to send internationally. Again the shipping options and costs were discussed covering the differences in SAL and EMS shipping and after selecting the shipping option a second invoice was sent covering those costs, after which the items were shipped. The shipping using EMS was extremly fast and I received the Blu-ray sets in the mail two days later well packed and in excellent condition. Highly recommend this service, communication was timely and comprehensive covering all the steps of the process and a great help in purchasing items from Japan that would otherwise be difficult to obtain.

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David
Spain

The opinion on this page is five stars. The fantastic attention, answer to the emails quickly and the order arrived in perfect condition. I highly recommend working with them.

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Daniela Villarreal
Ecuador

Excellent service. Good communication, helpful staff, my package arrived in perfect condition. Loved it, will definitely use this service again.

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Justin Yap
Singapore

Great service! Fast response. Will definitely use his service again in the future.

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Jack Lee
Malaysia

It's really fast and easy. Just submit the form for the parts you want and when the parts is available, he will get it for you in no time. The only part that you have to wait long is for the parts to reach him and subsequently getting shipped to you. Well that depends on the courier. Anyway, I do recommend this service.

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Jack Lee
Malaysia

It's really fast and easy. Just submit the form for the parts you want and when the parts is available, he will get it for you in no time. The only part that you have to wait long is for the parts to reach him and subsequently getting shipped to you. Well that depends on the courier. Anyway, I do recommend this service.

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Lorena
México

This was my first time using this service and I am really impressed. I was looking for a way to buy from Mercari Japan and Kim was the best. He is really polite, efficient and gives an excellent service. The purchase process was super easy and fast. Everything arrived safely. I definitely recommend this service if you're looking to buy something from Japan. Thank you so much, Kim!

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Mark
United States

This was such an amazing find. I was able to order a compact grill that we could only seem to find available in Japan. We had to get one after watching, Laid Back Camp anime. The website was easy to use, and I was able to pay via paypal. I was kept well informed of the progress of purchase and shipment. We received the item in great condition and look forward to using it on our next camping adventure.

Thank you so much!

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Seth
United States of America

Let me start by saying that I had never used a proxy service before. I wasn't familiar with it, nor did I understand how it worked.

That all changed when I watched a youtube video that showed WakuWakuMono's services. I was a little skeptical about things, but the person I emailed was very receptive and answered any and all questions I might have had. I bought an item from a Yahoo Japan site that wouldn't have normally been sent to the US. I paid him what was needed, he bought it for me on my behalf, I paid for shipping and he sent it out to me.

It arrived within 5 business days as I used EMS shipping, which can be more expensive, but it gets to you in a faster amount of time.

My first experience was a good one, and I'm very impressed with how smoothly things ran. I'm glad to know that if there is anything I would like to purchase in Japan, I have a service I can use in the future.

Highly recommended.

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Phoenix Brown
United States

I'm so glad i found this site! They were so helpful and quick to respond, the transaction was simple and easy. My package arrived safe and sound, and pretty quickly as well! i'll definitely use this service again in the future, and I definitely recommend it!

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Mieuw
France

I was looking for japanese exclusive items for a long time and I discovered by any chance Wakuwakumono while watching the tutorial for Amazon Japan on Youtube. It was new for me to use that service and a good experience. The articles ordered came to my home very quickly and safely plus the parcel was very well packaged. I'm very satisfated with service provided and highly recommend it.

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Rachel
United States

Much love to Kim/WakuWakuMono! I purchased some Bandai Premium products through WakuWakuMono (since it's practically impossible to do so if you live outside of Japan). Communication was splendid and reliable and my products were shipped without issue or damage. WakuWakuMono is definitely the way to go and I will definitely continue to use this site!

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Jesus Ruvalcaba
Mexico

the package with the amiibo figures i order finally arrived! and in perfect condition, thank you very much 😀

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Ben
USA

This is a great service. I wanted to buy a rare book that was limited edition and out of print. It was very expensive and hard to find in the US but I found a copy in Japan for a fraction of the US price. Wakuwakumono helped me get the book quickly for a very reasonable service price. Communication was always very fast, friendly and helpful. The book arrived far faster than anything I've ever gotten from Asian shippers. All around amazing service! Thank you!

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Osvaldo
Mexico

Excelente servicio y rapida comunicacion, muy recomendable y confiable, el articulo llego rapido y bien empacado (solicite EMS) .

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Kevin
United States

Being a gunpla builder outside Japan can be tough at times. I broke a part for my Gundam model and I sent Kim an email if he can order a replacement part for me. He replied my email promptly and ordered the part from Bandai. The process was smooth and the communication was excellent throughout. Very reliable and honest service. If you are looking for a spare runner/parts for their gundam model, I recommend checking out this service.

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Shawn
USA

Kim took care of my needs quick, fast, and in a hurry! Got my replacement part to me in no time at all. Thanks again Kim!!

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Alex
Australia

Quick and easy process to find the right replacement gunpla part and really helpful customer service

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Chynna B
USA

Amazing and fast service! Helped me get a second hand item that the seller turned down other proxies for. They are very nice and respond to emails,and for such a small fee. Shipping price was great too! Came with tracking for USA and Japan. I'm definitely only using WWM in the future.

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Chase
United States

Can't overstate how easy this service is to use. Kim is really expedient and tries to answer back emails as quickly as possible, as well as just being friendly to work with. The price for importing several items was overall very reasonable and the packaging was thorough so as not to damage the cards I bought, and included a tracker so I could keep progress on where my package was located. The shipping was quite quick for an international delivery.

I wanted to buy from Surugaya and it was as easy as sending a URL of the items I wanted and having Kim verify them. If you are looking to buy from Surugaya, Amazon Japan, or elsewhere, I highly recommend using WakuWakuMono.

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Ewan
United Kingdom

Ordered a replacement runner for a Gunpla.

Went on the website and found clear instructions on how to check the part was in stock with Bandai.

Upon checking the item was in stock, I filled out a simple form on the website.

Kim responded to me quickly, informing me about a slight delay due to a public holiday. Their communication was great as they keepd me informed of every step until posting the item!

Recommend this service completely! Would happily use again in future!

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Alberto García Chávez
Mexico

Hola! Me encantó usar este servicio. Los únicos inconvenientes que en realidad tuve fueron causados por mí (unas pequeñas complicaciones con la dirección de mi cuenta de Paypal). Lo que me pareció en realidad sobresaliente fue como Kim afrontó los problemas causados por mí ( lo siento) con gran profesionalismo y compresión, dando a entrever su gran ética de trabajo.
                  ゚・:,。★\(^-^ )♪ありがとうございました♪( ^-^)/★,。・:・゚

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Alonso Méndez
México

I just got my package, excellent serivce, I´ll be use this service for sure.

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Phoenix
United States

I used this service a second time since my first experience was very positive. Again, they were very helpful and great to work with! Definitely recommend this service, excellent work!

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Christina
United States

Ahhh, this was so exciting. It was my first time using a service like this. I found an osomatsu-san plushie on otamart that I couldn't buy due to my location, and stumbled across this site when trying to figure out why I couldn't purchase that item for myself. After learning that service like this existed, I gave the link to the item I wanted and the interactions were speedy and incredibly helpful for a first timer like me.

I am a nervous person when it comes to conversations, even over the internet, and was hesitant to reply to the email containing the price quote because I thought I wasn't allowed. Much to my relief, interaction with WakuWakuMono's Kim was hospitable and patient. They explain everything well, and took care of everything quick. It felt like I was talking with a trusted friend.

I decided to leave this review even before receiving my package (as it will take a while to get here), solely because I enjoyed my experience here so much and felt eased, also I just feel that Kim deserves more praise for their services. I just trust it, and I know my satisfaction with this service will only increase once the plush is in my hands.

I highly recommend this, I am sure anyone would be as satisfied as I was.

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Alan
USA

I couldn’t be happier for the service by Kim. I needed new hands for my MG when I lost a piece and though I was out of luck. Thankfully I found Kim’s service and was able to get the parts. I will definitely use the service again in the future. It was a pleasure. Thank you tons, Kim!!

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Finn
United States

The shipping for my item was so quick! The whole process took around 2 weeks and after reaching Kim, it only took four days for it to arrive to me!! It was packaged very securely and my goods came without any damage!
I'm so happy I was able to try this service out and it was definitely amazing!
Fast and thorough communication throughout the whole time as well!!
Thank you so much Kim! I'll definitely be back!

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Joshua
Canada

I first discovered wakuwakumono proxy services looking for a proxy service to help buy beyblades from amazon japan . I sent them a quote request and Kim replied back within a day. He is polite and answered my questions . He then sent me the invoice promptly with the total and made the purchase once he received payment for the fees and shipping . Kim kept me up to date on the package and replied quickly to my messages . Once the items arrived at the warehouse he took the time to take pictures to show the items conditions and then repackaged them with additional protection . I was then sent out the next day . It arrived with 2 weeks safe and sound . he was also helpful suggesting to me good sites for buying beyblades . I again recently purchased through wakuwakumono and used the sites he had suggested . Thanks to his suggestion I was able to get a good deals on plastic gen beyblades and find them for lower prices compared to ebay . I will most definitely buying more beyblades through Kim's proxy services . Thank you Kim for your Help. I look forward using your services again in the future

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Christy C
USA

A friend had recommended this site and it's really convenient and efficient! I started the order on March 13, paid first invoice 14th, shipping on the 29th, got the package April 9th! So it took less than a month which was cool and faster than some other overseas orders I've made. I'll definitely be buying with them again! Thanks Kim!

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Sharon
Australia

Great service I would highly recommend quick shipping to Australia and excellent packaging

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Kacper
Poland

For a long time I wanted to buy stuff from Japan that was unavailable to ship over seas.
Thanks for wakuwakumono.com this has changed. Kim's service is really excellent, helpful and cooperative, the shipment wasn't long and the package as well as item arrived in a good condition.
What else to say? I'm very happy that services like that exist and for sure I'll be a regular customer.

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Mark
United States

Kim was very helpful and professional. Needed to order a number of manga from various different stores and Kim was able to pull the order together and get it sent to me within only a few days! Thank you so much for your help, will definitely be using your services in the future 😀

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Lien
United States

Great and quick communication, totally would recommend!
Thanks Kim

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Laura
USA

Awesome service! Great communication all around, was so happy to have a way to make this purchase and everything arrived safely in the timeframe promised. I highly recommend and would definitely use again myself if needed !

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Winona Yim
United States (Hawaii)

I've received the 13 replacement colored pencils from Holbein (Japan Co) that I ordered from you, I'm very pleased with the product and service. When I need to replace more pencils I will be sure to order thru you.

Thank you, for helping me replenish my pencil supply, I really love these pencils, they are pricey but worth it.