United States
I was recommended to use WakuWakuMono by a friend, as I've been wanting to purchase things from certain Japanese websites for a while, most places had extra hidden fees and costs.
The communication was great. To the point. I didn't feel pressured to use the service, more welcomed. Everything went smoothly and my package arrived faster than I expected.
I'll definitely use WakuWakuMono in the near future!